Personal Banker Associate I- Grand River (Brighton)

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative sales","Customer relationship building","Risk management","Communication","Ethical conduct"]

Join a Retail Personal Banker I training program with onboarding rotations across operations and Sales & Service, followed by a certification. Use a consultative sales process and Financial Needs Assessment to identify customer needs, recommend retail consumer and small business solutions, cross-sell existing accounts, and coordinate referrals with business partners. You’ll also process teller transactions, support a positive customer experience, maintain confidentiality, and manage risk through established policies.

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Fifth Third Bancorp
Fifth Third Bancorp
1 week ago

Personal Banker Associate I- Grand River (Brighton)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Join a Retail Personal Banker I training program with onboarding rotations across operations and Sales & Service, followed by a certification. Use a consultative sales process and Financial Needs Assessment to identify customer needs, recommend retail consumer and small business solutions, cross-sell existing accounts, and coordinate referrals with business partners. You’ll also process teller transactions, support a positive customer experience, maintain confidentiality, and manage risk through established policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
  • •Maintain knowledge of retail consumer and small business products/services and recommend solutions using the bank’s value proposition.
  • •Use CAMP and approved marketing tools to reach out to customers, set appointments, and conduct periodic financial reviews.
  • •Cross-sell to existing customers and engage in outside sales activities as directed.
  • •Process teller transactions and follow policies for opening/servicing retail products, including consumer loan and bankcard processes.
Travel: Low travel

Key Requirements

  • •College degree or work experience with transferrable skills.
  • •Experience in the financial industry preferred.
  • •Ability to perform sales activities to acquire new customers and cross-sell to existing customers.
  • •Must demonstrate understanding of advanced math functions to analyze credit and financial information.
  • •Ability to develop working knowledge of retail policies and procedures for sound decision-making.
Experience:Financial industry
Skills:Consultative salesCustomer relationship buildingRisk managementCommunicationEthical conduct
Certifications:S.A.F.E. Act
Tech Stack:CAMPNationwide Mortgage Licensing System (NMLS)NMLS MU4R

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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