Client Advisor (Miami, FL USA) 1 (Miami, Florida, US)

Ferrari N.V.
Miami
Workplace: OnsiteFull timeFunction: SalesExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Relationship building","Leadership","Multi-tasking","Customer service"]

Drive Ferrari Lifestyle clienteling in a Miami boutique by partnering with store leadership to meet and exceed sales targets. Lead by example to uphold luxury selling ceremony standards, build repeat clientele through CRM and ecommerce support, and ensure exceptional customer service. Supervise, train, and develop Client Advisors while supporting store operations including inventory, cash control, merchandising/visual directives, and risk/physical security processes. Partner with corporate teams and explore events and collaborations to grow sales.

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Ferrari N.V.
Ferrari N.V.
1 day ago

Client Advisor (Miami, FL USA) 1 (Miami, Florida, US)

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Last checked: 9 hours agoStatus: Live

Job Summary

Drive Ferrari Lifestyle clienteling in a Miami boutique by partnering with store leadership to meet and exceed sales targets. Lead by example to uphold luxury selling ceremony standards, build repeat clientele through CRM and ecommerce support, and ensure exceptional customer service. Supervise, train, and develop Client Advisors while supporting store operations including inventory, cash control, merchandising/visual directives, and risk/physical security processes. Partner with corporate teams and explore events and collaborations to grow sales.
Location: Miami
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Partner with store directors on strategies to meet/exceed store sales targets and communicate business results to teams and corporate partners.
  • •Lead by example to ensure elevated sales/service standards and maintain selling ceremony grading at 85%.
  • •Supervise, train, and develop Client Advisors; recruit and support training programs and performance feedback.
  • •Build and maintain repeat clientele using CRM tools; support management in resolving customer service issues quickly.
  • •Support store operations including risk management, physical security, cash controls, inventory management (inventory and cycle counts), merchandising/visual directives, and deliveries processing.

Key Requirements

  • •Minimum 3 years of retail experience with at least 2 years of retail management within the luxury segment.
  • •Experience working with international brands.
  • •Extremely strong verbal and written communication skills; ability to interact with HQ points of contact.
  • •Ability to multi-task in a dynamic environment and stay current on fashion trends within the luxury segment.
  • •Bachelor’s degree in a related field preferred (not required).
Experience:3+ yearsLuxury retailFashionInternational brands
Education:Bachelor's in related field
Skills:CommunicationRelationship buildingLeadershipMulti-taskingCustomer service
Tech Stack:CRMEcommerce platform

Company Brief

Ferrari N.V.
Designs, manufactures, and sells luxury sports cars and high-performance vehicles, and participates in motorsport activities. Ferrari also offers branded merchandise, licensing and customer experiences worldwide.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Maranello, Italy
Founded: 1947
WebsiteLinkedIn