Staff Business Systems Analyst (Salesforce)

Zscaler
India
Workplace: RemoteFull timeFunction: SalesExperience: 8-10 yearsSkills: ["Ownership","Collaboration","Problem-solving","Integrity","Growth mindset"]

Lead the design and delivery of scalable GTM solutions in Salesforce (Sales Cloud/Experience Cloud) by translating complex GTM requirements into functional and technical systems. Own process and systems leadership across workflows and data models, drive new initiatives and optimization, and manage end-to-end implementation and evolution of Salesforce processes. Partner with cross-functional stakeholders to define requirements, prioritize scoping, and support timely intake, troubleshooting, and production issue handling when needed.

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FursaFursa
Zscaler
Zscaler
3 months ago

Staff Business Systems Analyst (Salesforce)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead the design and delivery of scalable GTM solutions in Salesforce (Sales Cloud/Experience Cloud) by translating complex GTM requirements into functional and technical systems. Own process and systems leadership across workflows and data models, drive new initiatives and optimization, and manage end-to-end implementation and evolution of Salesforce processes. Partner with cross-functional stakeholders to define requirements, prioritize scoping, and support timely intake, troubleshooting, and production issue handling when needed.
Location: India
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Sr. Manager level

Key Responsibilities

  • •Serve as a process and systems leader for operationalizing GTM strategy across tools, workflows, and data models.
  • •Implement and optimize processes and technologies to enhance GTM experience and simplification.
  • •Lead business and functional requirements, including defining and prioritizing scoping.
  • •Partner with stakeholders to translate business needs into functional/technical designs and manage intakes and troubleshooting.
  • •Lead end-to-end implementation, evolution, and optimization of GTM process and workflows in Salesforce.

Pay and Benefits

Perks:Health InsurancePaid LeaveParental LeaveRetirementLearning Budget

Key Requirements

  • •8-10 years of IT professional experience with a focus on system software.
  • •6+ years of experience on Salesforce.com, including Sales Cloud and Experience Cloud platforms.
  • •Proven experience driving system implementation, agile project management, and data flow.
  • •Experience implementing top-of-the-funnel processes like lead, account, and partner relationship management.
  • •Foundational understanding of AI/ML technologies and experience leveraging/positioning AI-driven solutions to optimize outcomes.
Experience:8-10 yearsAI/MLSalesforce
Skills:OwnershipCollaborationProblem-solvingIntegrityGrowth mindset
Certifications:Sales Cloud / Experience Cloud Certification
Languages:English
Tech Stack:Salesforce.comSales CloudExperience CloudSalesforceAI/ML

Company Brief

Zscaler
Provides cloud-native security platform delivering secure access, threat protection, and zero trust services to organizations, enabling secure internet and private application access without traditional network appliances.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2007
WebsiteLinkedIn