Adobe Systems

1 month ago

Technical Account Director

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

The Technical Account Director will lead strategic, high-impact engagements for Adobe’s largest customers, guiding technical strategy and customer success across multi-solution deployments. You will manage executive-level relationships, coordinate matrixed teams, drive architectural discussions, and advocate for customers to optimize Adobe investments in Digital Experience solutions.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Sr. Director level

Key Responsibilities

•Lead Ultimate Success engagements as the technical executive point of contact throughout the solution usage lifecycle.
•Provide strategic mentorship and support the technical strategy with Adobe Solutions to drive value.
•Assess and mitigate strategic customer technical risks and opportunities.
•Ensure clear communication with customers and maintain governance with internal/external executive teams.
•Drive alignment and reporting on engagement status and outcomes.

Travel: Medium travel

Key Requirements

•Bachelor's Degree in related subject area of the technical industry. Equivalent experience will be considered.
•10-15 year proven experience in a senior consultative, customer support, customer success or a related role in marketing technology.
•Strong customer facing skills, executive presence and presentation skills. Ability to collaborate multiple teams throughout Adobe and client side VPs/CMOs/CXOs.
•Proven track record leading customer facing meetings, workshops, and reviews.
•Experience and familiarity with Adobe digital experience products (AEM/AEP/CJA/AJO etc.).

Experience:10-15 yearsMarketing technologyDigital experienceSaaS

Education:Bachelor's

Skills:LeadershipCommunicationPresentationStakeholder managementCustomer obsession

Languages:English

Tech Stack:AEMAEPCJAAJOAdobe Experience PlatformAdobe Experience Manager

Company Brief

Adobe Systems

Provides creative, marketing, and document management software and cloud services, including Photoshop, Illustrator, Acrobat, and the Adobe Experience Cloud, serving creative professionals, enterprises, and governments worldwide.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 1982

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Adobe Systems

1 month ago

Technical Account Director

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Sr. Director level

Key Responsibilities

•Lead Ultimate Success engagements as the technical executive point of contact throughout the solution usage lifecycle.
•Provide strategic mentorship and support the technical strategy with Adobe Solutions to drive value.
•Assess and mitigate strategic customer technical risks and opportunities.
•Ensure clear communication with customers and maintain governance with internal/external executive teams.
•Drive alignment and reporting on engagement status and outcomes.

Travel: Medium travel

Key Requirements

•Bachelor's Degree in related subject area of the technical industry. Equivalent experience will be considered.
•10-15 year proven experience in a senior consultative, customer support, customer success or a related role in marketing technology.
•Strong customer facing skills, executive presence and presentation skills. Ability to collaborate multiple teams throughout Adobe and client side VPs/CMOs/CXOs.
•Proven track record leading customer facing meetings, workshops, and reviews.
•Experience and familiarity with Adobe digital experience products (AEM/AEP/CJA/AJO etc.).

Experience:10-15 yearsMarketing technologyDigital experienceSaaS

Education:Bachelor's

Skills:LeadershipCommunicationPresentationStakeholder managementCustomer obsession

Languages:English

Tech Stack:AEMAEPCJAAJOAdobe Experience PlatformAdobe Experience Manager

Company Brief

Adobe Systems

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 1982

Glassdoor: 4.0

Website LinkedIn Glassdoor