Product Manager, AI

hims & hers
United States
Workplace: RemoteFull timeUSD 140,000 - 180,000 annuallyFunction: Product ManagementExperience: 3+ yearsSkills: ["Cross-functional communication","Product sense","Experimentation","Influence","Accountability"]

Lead AI-powered product experiences across patient and messaging journeys, shaping the roadmap from early concepts to global scale. Define problem statements, guardrails, and success metrics balancing user value, clinical safety, and business impact. Partner with engineering, data science, design, clinical, and operations to turn LLM-based systems (agents, retrieval, personalization) into trustworthy user experiences, while driving experimentation and continuous learning using A/B tests and qualitative research.

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FursaFursa
hims & hers
hims & hers
1 day ago

Product Manager, AI

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Lead AI-powered product experiences across patient and messaging journeys, shaping the roadmap from early concepts to global scale. Define problem statements, guardrails, and success metrics balancing user value, clinical safety, and business impact. Partner with engineering, data science, design, clinical, and operations to turn LLM-based systems (agents, retrieval, personalization) into trustworthy user experiences, while driving experimentation and continuous learning using A/B tests and qualitative research.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Drive AI projects and roadmaps across patient and messaging journeys from early concepts to global scale.
  • •Define problem statements, success metrics, and guardrails balancing user value, clinical safety, and business impact.
  • •Bridge patient and provider experiences so AI surfaces are coherent across patient interfaces and provider workflows.
  • •Partner with Engineering, Data, and Applied AI teams to turn model capabilities into delightful user experiences.
  • •Design AI systems with safety and trust, and drive experimentation using A/B tests, cohort analysis, and qualitative research to refine outcomes.

Pay and Benefits

Salary: USD 140,000 - 180,000 annually
Equity and Bonus:Equity
Perks:Paid LeaveHealth InsuranceDentalVisionParental LeaveEspp401k

Key Requirements

  • •3+ years of consumer product management experience, including applied AI/ML-powered or data-intensive products.
  • •Proven ability to ship high-quality consumer experiences that drive engagement, retention, and business outcomes.
  • •Familiarity with LLM-based systems, including prompting, evaluation, retrieval, tools/agents, and reinforcement or feedback loops.
  • •Strong product sense for consumer guided experiences (assistants, flows, onboarding, habit-forming) that stay intuitive, simple, and trustworthy.
  • •Experience defining and iterating on user, system, and safety/quality metrics, plus A/B testing and experimentation (e.g., causal inference or experimentation platforms).
Experience:3+ yearsConsumer productsAI/MLHealthcare
Skills:Cross-functional communicationProduct senseExperimentationInfluenceAccountability
Tech Stack:LLMsAgentsRetrievalPersonalization systemsA/B testing

Company Brief

hims & hers
A telehealth and consumer wellness platform offering personalized care and products across sexual health, hair, mental health, dermatology, weight loss and primary care via digital consultations, prescriptions, and fulfillment.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2017
Glassdoor
Glassdoor: 2.9
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