Cross-Payment Client Onboarding Manager

U.S. Bancorp
Minneapolis, Atlanta, Charlotte, Cincinnati, Denver
Workplace: HybridFull timeUSD 105,400 - 124,000 annuallyFunction: Program & Project Management (PMO)Experience: 8-10 yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Organizational skills","Leadership","Analytical thinking"]

Lead end-to-end, project-based onboarding for Payments Merchant & Institutional (PMI) clients, coordinating new client implementations and expanding existing relationships with treasury, card, and merchant services. Partner with internal and external stakeholders as the primary point of contact, manage project plans, risks, and issues, and ensure timely, successful delivery. Facilitate client meetings and continuously gather feedback to improve onboarding outcomes.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 day ago

Cross-Payment Client Onboarding Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead end-to-end, project-based onboarding for Payments Merchant & Institutional (PMI) clients, coordinating new client implementations and expanding existing relationships with treasury, card, and merchant services. Partner with internal and external stakeholders as the primary point of contact, manage project plans, risks, and issues, and ensure timely, successful delivery. Facilitate client meetings and continuously gather feedback to improve onboarding outcomes.
Location: Minneapolis, Atlanta, Charlotte, Cincinnati, Denver
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Oversee client and internal partner initiatives for new and existing payments services, ensuring deliverables are met on time.
  • •Coordinate and lead end-to-end onboarding projects for PMI clients, driving timely implementation of solutions.
  • •Monitor project progress, manage risks, and resolve issues using project plans as needed.
  • •Facilitate client meetings related to assigned projects and initiatives.
  • •Solicit ongoing feedback from client relationship teams and internal partners to identify improvement areas.

Pay and Benefits

Salary: USD 105,400 - 124,000 annually
Perks:Health InsuranceDentalVisionLife Insurance401kPaid LeavePaid HolidaysParental LeaveAdoption Assistance

Key Requirements

  • •Bachelor’s degree, or equivalent work experience.
  • •8 to 10 years of experience in project management activities.
  • •PMP certification required.
  • •8+ years of experience in commercial payments, including treasury management and/or card-based payment solutions.
  • •Working knowledge of merchant services products, platforms, and client-facing solutions.
Experience:8-10 yearsCommercial paymentsTreasury managementCard-based paymentsMerchant services
Education:Bachelor's
Skills:CommunicationProblem-solvingOrganizational skillsLeadershipAnalytical thinking
Certifications:PMP
Tech Stack:Microsoft Office Suite

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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