Fresha

1 month ago

Sales Account Manager (Kuala Lumpur)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Account Manager role based in Kuala Lumpur focused on building and nurturing partner relationships to monetise the Fresha platform. You will educate Partners on Fresha features, drive upsell/cross-sell of payments solutions, analyse data to optimise performance, and collaborate with Sales, Onboarding and Product teams to enhance partner experience and product adoption.

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Build and manage a pool of Partner accounts, acting as a dedicated advisor to drive product adoption and monetisation of the Fresha platform.
•Educate Partners on Fresha features and benefits, and use consultative sales techniques to upsell and cross-sell the Fresha payments solutions.
•Collaborate with Sales, Onboarding and Product teams to ensure smooth handoffs and collect product feedback for future releases.
•Analyse partner data and market trends to optimise listings, availability and conversions, driving revenue growth.
•Proactively engage with Partners through meetings and communications to deliver exceptional partner experience and achieve targets.

Key Requirements

•2+ years of experience in an Account Management role delivering commercial outcomes
•Commercially motivated with an ability to adapt and achieve targets
•Experience using and analysing data to report on commercial outcomes
•Naturally proactive and curious with a desire to learn and improve
•Previous experience in an outbound teleprospecting or outbound sales environment preferred

Experience:2+ yearsBeautyWellnessSaaS

Skills:CommunicationRelationship-buildingPresentationAnalytical thinkingProblem-solving

Languages:EnglishMalayMandarin

Company Brief

Fresha

Fresha operates a global bookings and business management platform for salons, spas and beauty professionals, offering appointment scheduling, point-of-sale, payments, marketing tools and a consumer marketplace to connect clients with local services.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: London, United Kingdom

Founded: 2015

Website LinkedIn

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Fresha

1 month ago

Sales Account Manager (Kuala Lumpur)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Build and manage a pool of Partner accounts, acting as a dedicated advisor to drive product adoption and monetisation of the Fresha platform.
•Educate Partners on Fresha features and benefits, and use consultative sales techniques to upsell and cross-sell the Fresha payments solutions.
•Collaborate with Sales, Onboarding and Product teams to ensure smooth handoffs and collect product feedback for future releases.
•Analyse partner data and market trends to optimise listings, availability and conversions, driving revenue growth.
•Proactively engage with Partners through meetings and communications to deliver exceptional partner experience and achieve targets.

Key Requirements

•2+ years of experience in an Account Management role delivering commercial outcomes
•Commercially motivated with an ability to adapt and achieve targets
•Experience using and analysing data to report on commercial outcomes
•Naturally proactive and curious with a desire to learn and improve
•Previous experience in an outbound teleprospecting or outbound sales environment preferred

Experience:2+ yearsBeautyWellnessSaaS

Skills:CommunicationRelationship-buildingPresentationAnalytical thinkingProblem-solving

Languages:EnglishMalayMandarin

Company Brief

Fresha

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: London, United Kingdom

Founded: 2015

Website LinkedIn