Delivery Hero

1 month ago

Lead/Head, Store Operations (foodora market)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 27 minutes agoStatus: Live

Job Summary

Lead end-to-end dark-store operations for Foodora Market Norway (7 dark stores, ~100 staff). Own store P&L, optimize fulfillment, and drive growth through cross-functional collaboration with Supply Chain, Logistics, Tech, and Commercial. Build scalable operations, improve customer experience metrics, and lead strategic projects including layout, automation, and real estate negotiations.

Location: Oslo

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Manage and optimize the performance of all dark stores in Norway, including picking, inventory accuracy, labor planning, and in-store execution
•Drive key customer experience metrics (e.g. picking accuracy, fulfillment success, incident rates, on-time delivery) and lead initiatives to continuously improve service levels
•Drive cost control and operational efficiency through process improvements, space optimization, and strategic resource planning
•Own and evolve the store network and real estate strategy — including location scouting, sizing, and layout design — to ensure optimal coverage, productivity, and proximity to demand. Lead real estate negotiations and manage relationships with landlords and property partners
•Lead strategic projects to future-proof operations, including dark store layout redesigns, automation opportunities, and assortment-driven space planning

Key Requirements

•6+ years of experience in e-commerce / fulfilment operations / retail
•Proven ability to manage end-to-end fulfillment operations, including both in-house stores and third-party partners
•Experience working with regional and cross-functional stakeholders in fast-paced, high-growth environments
•Strong people leadership skills: capable of managing team leads overseeing warehouse managers, pickers, and frontline teams
•Excellent cross-functional collaboration, with the ability to influence and align across Supply Chain, Commercial, Tech, and Finance teams

Experience:6+ yearsE-commerceRetailLogisticsFulfillment

Skills:LeadershipCommunicationStakeholder managementData-drivenAnalytical

Languages:EnglishNorwegian

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

1 month ago

Lead/Head, Store Operations (foodora market)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 27 minutes agoStatus: Live

Job Summary

Location: Oslo

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Manage and optimize the performance of all dark stores in Norway, including picking, inventory accuracy, labor planning, and in-store execution
•Drive key customer experience metrics (e.g. picking accuracy, fulfillment success, incident rates, on-time delivery) and lead initiatives to continuously improve service levels
•Drive cost control and operational efficiency through process improvements, space optimization, and strategic resource planning
•Own and evolve the store network and real estate strategy — including location scouting, sizing, and layout design — to ensure optimal coverage, productivity, and proximity to demand. Lead real estate negotiations and manage relationships with landlords and property partners
•Lead strategic projects to future-proof operations, including dark store layout redesigns, automation opportunities, and assortment-driven space planning

Key Requirements

•6+ years of experience in e-commerce / fulfilment operations / retail
•Proven ability to manage end-to-end fulfillment operations, including both in-house stores and third-party partners
•Experience working with regional and cross-functional stakeholders in fast-paced, high-growth environments
•Strong people leadership skills: capable of managing team leads overseeing warehouse managers, pickers, and frontline teams
•Excellent cross-functional collaboration, with the ability to influence and align across Supply Chain, Commercial, Tech, and Finance teams

Experience:6+ yearsE-commerceRetailLogisticsFulfillment

Skills:LeadershipCommunicationStakeholder managementData-drivenAnalytical

Languages:EnglishNorwegian

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor