Athelas

1 month ago

Strategic Operations Manager, Accounts

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Remote operations leader focusing on Revenue-Cycle Management, owning end-to-end onboarding, cross-functional processes, and account health for a fast-growing SaaS healthcare platform. You’ll optimize workflows across Product, Eng, Billing, Sales, and Account Management, manage high-value accounts, and drive scalable operations with measurable business metrics.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Own the day-to-day management of 12+ accounts representing $1M+ in annual recurring revenue and resolve escalations as they arise
•Drive client growth through operational optimization and new growth initiatives
•Develop and standardize internal processes, reporting, training and documentation to scale the customer base 5-10x in 12 months
•Engage in cross-functional collaboration with Product, Engineering, Billing, Launcher, Account Management, and other Operations teams
•Break down complex business problems and ensure timely execution of essential internal operations projects

Travel: Low travel

Key Requirements

•3-5 years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company
•Experience with SQL + Excel
•Strong client-facing and communication skills with a customer-first mindset
•Proven project management experience delivering multiple projects in a fast-paced environment
•Ability to work cross-functionally with sales, operations, and engineering teams to address client needs and scale processes

Experience:3-5 yearsSaaSHealthcare

Skills:CommunicationLeadershipProblem-solvingCustomer-facingProject management

Tech Stack:SQLExcel

Eligibility

Visa:US citizen/visa only

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Athelas

Builds at-home blood testing devices and remote diagnostic services that deliver rapid complete blood counts and key lab metrics for patients and clinicians, enabling monitoring of cancer treatment and chronic conditions through consumer-friendly hardware and telehealth integration.

Industry: Medical Devices

Headquarters: San Francisco, United States

Founded: 2017

Website

Loading job details...

Preparing the role view and application actions.

Athelas

1 month ago

Strategic Operations Manager, Accounts

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Own the day-to-day management of 12+ accounts representing $1M+ in annual recurring revenue and resolve escalations as they arise
•Drive client growth through operational optimization and new growth initiatives
•Develop and standardize internal processes, reporting, training and documentation to scale the customer base 5-10x in 12 months
•Engage in cross-functional collaboration with Product, Engineering, Billing, Launcher, Account Management, and other Operations teams
•Break down complex business problems and ensure timely execution of essential internal operations projects

Travel: Low travel

Key Requirements

•3-5 years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company
•Experience with SQL + Excel
•Strong client-facing and communication skills with a customer-first mindset
•Proven project management experience delivering multiple projects in a fast-paced environment
•Ability to work cross-functionally with sales, operations, and engineering teams to address client needs and scale processes

Experience:3-5 yearsSaaSHealthcare

Skills:CommunicationLeadershipProblem-solvingCustomer-facingProject management

Tech Stack:SQLExcel

Eligibility

Visa:US citizen/visa only

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Athelas

Industry: Medical Devices

Headquarters: San Francisco, United States

Founded: 2017

Website