Hudl

1 month ago

Customer Success Manager - Youth, Club & High School

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Strategically manage Hudl’s customers in the Youth, Club & High School markets by ensuring onboarding value, driving product adoption, and expanding revenue across accounts. Partner with AEs for smooth transitions and with AMs for ongoing health, while identifying expansion opportunities and ensuring renewals through data-driven, customer-centric engagements.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Lead high-impact onboarding to ensure the first Hudl experience delivers immediate value and sets up long-term success.
•Drive territory health by maximizing product adoption and ensuring Hudl becomes part of daily workflow.
•Conduct reviews and strategy sessions with Coaches and Directors to secure renewals and guide clients to meet program goals.
•Champion the Hudl ecosystem by continuously communicating the value of the full Hudl suite and identifying expansion opportunities.
•Use data to monitor engagement, identify at-risk accounts, and steer expansion revenue across your territory.

Pay and Benefits

Salary: USD 33,600 - 45,500 annually

Perks:Health Insurance401kRemote Work

Key Requirements

•Relentless advocate for the user experience and able to navigate difficult conversations to convert dissatisfied users into long-term partners.
•Excellent communicator capable of translating technical value for stakeholders and decision-makers.
•Commercial and data acumen with ability to use health scores and engagement metrics to prioritize tasks.
•Technology savvy with experience in Salesforce, Salesloft, and other CRM/engagement tools.
•Strong prioritization and ability to manage a heavy onboarding and renewal workload while maintaining growth mindset.

Experience:SaaSSports

Skills:CommunicationProblem-solvingPresentationNegotiationRelationship-building

Languages:English

Tech Stack:SalesforceSalesloftHudl

Company Brief

Hudl

Provides video analysis and performance tools for sports teams and athletes, offering software to capture, review, and share game footage and analytics across youth, amateur, and professional sports organizations.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Lincoln, United States

Founded: 2006

Website LinkedIn

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Hudl

1 month ago

Customer Success Manager - Youth, Club & High School

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Lead high-impact onboarding to ensure the first Hudl experience delivers immediate value and sets up long-term success.
•Drive territory health by maximizing product adoption and ensuring Hudl becomes part of daily workflow.
•Conduct reviews and strategy sessions with Coaches and Directors to secure renewals and guide clients to meet program goals.
•Champion the Hudl ecosystem by continuously communicating the value of the full Hudl suite and identifying expansion opportunities.
•Use data to monitor engagement, identify at-risk accounts, and steer expansion revenue across your territory.

Pay and Benefits

Salary: USD 33,600 - 45,500 annually

Perks:Health Insurance401kRemote Work

Key Requirements

•Relentless advocate for the user experience and able to navigate difficult conversations to convert dissatisfied users into long-term partners.
•Excellent communicator capable of translating technical value for stakeholders and decision-makers.
•Commercial and data acumen with ability to use health scores and engagement metrics to prioritize tasks.
•Technology savvy with experience in Salesforce, Salesloft, and other CRM/engagement tools.
•Strong prioritization and ability to manage a heavy onboarding and renewal workload while maintaining growth mindset.

Experience:SaaSSports

Skills:CommunicationProblem-solvingPresentationNegotiationRelationship-building

Languages:English

Tech Stack:SalesforceSalesloftHudl

Company Brief

Hudl

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Lincoln, United States

Founded: 2006

Website LinkedIn