Part - Time Café Ambassador - New York City Area

Discover Financial
United States
Workplace: OnsitePart timeUSD 59,800 - 64,584 annuallyFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Written communication","Oral communication","Problem-solving","De-escalation","Attention to detail","Flexibility","Positive attitude","Customer focus"]

Serve as the in-café face of Capital One, welcoming guests and connecting banking to real human needs. Engage proactively in a community coffee-shop environment, advocate for products through genuine conversations, and guide customers through mobile banking tools and troubleshooting. Support local events that promote financial health while addressing issues and escalated situations in line with compliance requirements—always maintaining a welcoming, inclusive guest experience.

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Discover Financial
Discover Financial
1 month ago

Part - Time Café Ambassador - New York City Area

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve as the in-café face of Capital One, welcoming guests and connecting banking to real human needs. Engage proactively in a community coffee-shop environment, advocate for products through genuine conversations, and guide customers through mobile banking tools and troubleshooting. Support local events that promote financial health while addressing issues and escalated situations in line with compliance requirements—always maintaining a welcoming, inclusive guest experience.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Proactively engage with guests and support the guest experience throughout the day in the café.
  • •Share the value of Capital One products and services through genuine conversation, without traditional sales goals.
  • •Guide customers through mobile banking tools and troubleshooting tech challenges.
  • •Host and support local events that promote financial health within Capital One programs and partnerships.
  • •Advocate for customers, problem-solve and resolve issues/escalations in alignment with compliance and regulatory requirements.

Pay and Benefits

Salary: USD 59,800 - 64,584 annually
Perks:Health InsuranceDentalVisionFlexible SpendingLife InsuranceDisability InsurancePaid LeaveLearning Budget401kParental LeaveChildcare

Key Requirements

  • •High School Diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •Preferred: an associate’s degree.
  • •Preferred: 2+ years of banking experience or 2+ years of retail/customer-facing experience.
  • •Proficient in G-Suite and strong written and oral communication skills.
Experience:1+ years
Education:High School
Skills:CommunicationWritten communicationOral communicationProblem-solvingDe-escalationAttention to detailFlexibilityPositive attitudeCustomer focus
Tech Stack:G-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn