Fresha

1 month ago

Associate Account Manager (Montreal)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Account Manager role owning a portfolio of partner relationships, driving revenue growth through upsell and retention, and collaborating with internal teams to ensure a seamless partner experience. Requires 2+ years in account management, SMB SaaS experience, and bilingual English/French communication to manage a large, diverse book of business.

Location: Montreal

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Own your portfolio: build meaningful, long-term relationships through regular meetings with partners.
•Drive commercial growth: meet KPIs across monetization, upsell, and retention by educating partners on the full value of Fresha.
•Execute with data: analyze account-level reports and build effective plans to grow revenue from existing accounts.
•Reduce churn: maintain a consistent contact strategy across your portfolio to keep partners engaged.
•Collaborate broadly: work with internal teams to ensure a seamless partner experience at every touchpoint.

Pay and Benefits

Perks:Health InsurancePensionRrsp MatchingWellness StipendCounseling

Key Requirements

•2+ years in account management with a clear track record of revenue growth
•Full sales cycle ownership from onboarding to long-term revenue generation (2–3 years)
•SMB experience closing sales and generating incremental revenue in a high-volume environment
•Portfolio management with ability to drive commercial outcomes across a large, diverse book of business, ideally in SaaS
•Verbal and written communication skills in English and French

Experience:2+ yearsSaaSAccount managementRevenue growth

Skills:CommunicationRelationship managementNegotiationTeamworkProblem-solving

Languages:EnglishFrench

Tech Stack:HubSpotCRM

Company Brief

Fresha

Fresha operates a global bookings and business management platform for salons, spas and beauty professionals, offering appointment scheduling, point-of-sale, payments, marketing tools and a consumer marketplace to connect clients with local services.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: London, United Kingdom

Founded: 2015

Website LinkedIn

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Fresha

1 month ago

Associate Account Manager (Montreal)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Montreal

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Own your portfolio: build meaningful, long-term relationships through regular meetings with partners.
•Drive commercial growth: meet KPIs across monetization, upsell, and retention by educating partners on the full value of Fresha.
•Execute with data: analyze account-level reports and build effective plans to grow revenue from existing accounts.
•Reduce churn: maintain a consistent contact strategy across your portfolio to keep partners engaged.
•Collaborate broadly: work with internal teams to ensure a seamless partner experience at every touchpoint.

Pay and Benefits

Perks:Health InsurancePensionRrsp MatchingWellness StipendCounseling

Key Requirements

•2+ years in account management with a clear track record of revenue growth
•Full sales cycle ownership from onboarding to long-term revenue generation (2–3 years)
•SMB experience closing sales and generating incremental revenue in a high-volume environment
•Portfolio management with ability to drive commercial outcomes across a large, diverse book of business, ideally in SaaS
•Verbal and written communication skills in English and French

Experience:2+ yearsSaaSAccount managementRevenue growth

Skills:CommunicationRelationship managementNegotiationTeamworkProblem-solving

Languages:EnglishFrench

Tech Stack:HubSpotCRM

Company Brief

Fresha

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: London, United Kingdom

Founded: 2015

Website LinkedIn