Legal Operations Associate

Stripe
Bengaluru
Workplace: OnsiteFull timeFunction: Legal, Risk & ComplianceExperience: 2-6 yearsSkills: ["Communication","Organization","Self-starter","Process-oriented","Cross-team collaboration"]

Help scale Stripe’s global legal operations by reviewing compliance violation reports from agencies, supporting user concerns, and responding to submissions via email. You’ll analyze and improve processes to enhance user experience, collaborate across teams to improve products and messaging, and apply insights from thousands of businesses. This is a front-line role in building Stripe’s new operations capability while fostering an operational culture.

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FursaFursa
Stripe
Stripe
4 days ago

Legal Operations Associate

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Last checked: 3 hours agoStatus: Live

Job Summary

Help scale Stripe’s global legal operations by reviewing compliance violation reports from agencies, supporting user concerns, and responding to submissions via email. You’ll analyze and improve processes to enhance user experience, collaborate across teams to improve products and messaging, and apply insights from thousands of businesses. This is a front-line role in building Stripe’s new operations capability while fostering an operational culture.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Mid level

Key Responsibilities

  • •Review and validate reports of violations flagged by agencies while ensuring compliance with law and regulatory requirements.
  • •Support users’ concerns and provide exceptional customer service.
  • •Analyze current processes and initiate changes to scale operations and improve user experience.
  • •Respond to reports submitted by legal and government entities via email.
  • •Collaborate across Stripe teams to improve product offerings and messaging, and help establish a new operational culture.

Key Requirements

  • •Excellent written and verbal communication skills.
  • •2 to 6 years of experience in customer service or internal/external user-facing operations.
  • •Strong organization, self-starter mindset, and passion for solving users’ challenges.
  • •Ability to identify opportunities to improve operational efficiency.
  • •Process-oriented mindset with the ability to get things done in a dynamic, cross-team environment.
Experience:2-6 years
Skills:CommunicationOrganizationSelf-starterProcess-orientedCross-team collaboration

Company Brief

Stripe
Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2010
Glassdoor
Glassdoor: 4.2
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