Client Relationship Consultant 2 (Banker) - Spanish & English - Irving Park

U.S. Bancorp
Chicago
Workplace: OnsiteFull timeUSD 23.19 - 28.35Function: Customer Success & Account ManagementExperience: 3-4 yearsEducation: high_schoolSkills: ["Customer service","Relationship-building","Communication","Interpersonal skills","Proactive outreach"]

Build and foster client relationships through proactive outreach and follow-up, gathering customer needs and advising them on appropriate deposit and loan products. Provide a consistent, digital-first client experience across in-person, appointment, and virtual channels, handling basic transactions and service requests. Open consumer and business accounts, complete credit-related applications when needed, and educate clients on emerging self-service digital tools. Partner with branch teams to deliver accurate, operationally excellent service.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
4 days ago

Client Relationship Consultant 2 (Banker) - Spanish & English - Irving Park

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Build and foster client relationships through proactive outreach and follow-up, gathering customer needs and advising them on appropriate deposit and loan products. Provide a consistent, digital-first client experience across in-person, appointment, and virtual channels, handling basic transactions and service requests. Open consumer and business accounts, complete credit-related applications when needed, and educate clients on emerging self-service digital tools. Partner with branch teams to deliver accurate, operationally excellent service.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and foster relationships with clients through proactive outreach and follow-up, asking questions to understand banking needs.
  • •Engage and communicate effectively with clients to identify solutions for new and existing customers.
  • •Maintain knowledge of consumer and business banking products and services, including digital products and services.
  • •Provide an optimal client experience by greeting clients, processing basic transactions, and completing service requests.
  • •Open new consumer and business accounts and submit credit applications; educate clients on emerging and self-service digital products and services.

Pay and Benefits

Salary: USD 23.19 - 28.35
Perks:Health InsuranceDentalVision401kLife InsurancePaid LeavePaid HolidaysParental LeaveRetirementLong-term Disability

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 3 to 4 years of job-related retail banking experience (or equivalent combination of experience and training).
  • •Bilingual ability to read, write, and speak in business-level Spanish and English.
  • •Must be able to complete NMLS registration processes under the SAFE Act and Regulation Z, including background and credit checks.
  • •Demonstrated customer service and interpersonal skills with the ability to build relationships through proactive outreach and follow-up.
Experience:3-4 yearsFinancial services
Education:High School
Skills:Customer serviceRelationship-buildingCommunicationInterpersonal skillsProactive outreach
Certifications:NMLS registrationSAFE ActRegulation Z
Languages:SpanishEnglish
Tech Stack:Digital productsSelf-service technologies

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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