Service Manager - AN Honda East Las Vegas

AutoNation
Las Vegas
Workplace: OnsiteFull timeUSD 9,000 - 12,000 monthlyFunction: Energy & Utilities OperationsExperience: 3-5 yearsEducation: high_schoolSkills: ["Leadership","Strategic thinking","Execution","People development","Customer service"]

Lead customer-focused operations of the dealership’s service department—driving maximum production, controlling costs, and ensuring excellent customer satisfaction and service CSI performance. Manage service department associates end-to-end: scheduling, hiring, training, motivation, performance monitoring, and repair order flow. Maintain accurate service and warranty records, ensure safety and compliance, coordinate with parts and factory representatives, and review monthly performance with leadership to hit service objectives.

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FursaFursa
AutoNation
AutoNation
2 weeks ago

Service Manager - AN Honda East Las Vegas

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Last checked: 7 hours agoStatus: Live

Job Summary

Lead customer-focused operations of the dealership’s service department—driving maximum production, controlling costs, and ensuring excellent customer satisfaction and service CSI performance. Manage service department associates end-to-end: scheduling, hiring, training, motivation, performance monitoring, and repair order flow. Maintain accurate service and warranty records, ensure safety and compliance, coordinate with parts and factory representatives, and review monthly performance with leadership to hit service objectives.
Location: Las Vegas
Workplace: Onsite
Employment Type: Full time
Job Function: Energy & Utilities Operations
Seniority: Manager level

Key Responsibilities

  • •Manage the service department to operate at maximum production, control costs, and meet service objectives.
  • •Assist subordinate service and sales personnel across phases of their roles and document misconduct leading to punitive actions.
  • •Ensure customer experience meets or exceeds manufacturer customer satisfaction expectations, addressing complaints and escalated issues fairly and quickly.
  • •Direct and schedule department associates; hire, train, motivate, counsel, and monitor staff performance and staffing levels.
  • •Maintain accurate service records, warranty parts retention, repair order flow, safety compliance, and shop equipment standards.

Pay and Benefits

Salary: USD 9,000 - 12,000 monthly
Perks:401kHealth InsuranceDentalVisionMaternity BenefitsDiscount Programs

Key Requirements

  • •High school diploma (or equivalent).
  • •3–5 years of experience in an auto repair facility.
  • •2+ years of supervisory experience.
  • •Excellent verbal and written communication and interpersonal skills.
  • •Proficiency with dealership computer systems, plus a valid driver’s license and ability to drive manual transmission vehicles.
Experience:3-5 yearsAutomotiveAuto repairDealership operations
Education:High School
Skills:LeadershipStrategic thinkingExecutionPeople developmentCustomer service
Licenses:Valid driver’s license
Tech Stack:Dealership computer systems

Company Brief

AutoNation
AutoNation is a leading automotive retailer in the United States, operating a network of new and used vehicle dealerships, service centers, and parts operations while offering financing, insurance, and vehicle remarketing services.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Lauderdale, United States
Founded: 1996
WebsiteLinkedIn