Account Manager

Thales
São Paulo
Workplace: HybridFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Relationship management","Strategic planning","Commercial negotiation","Cross-functional coordination"]

Serve as the primary point of contact and customer advocate, building trusted relationships with mobile network operators and corporate IoT clients. Drive revenue growth by prospecting IoT opportunities and managing the full account lifecycle, including planning, market analysis, risk identification, and expansion. Coordinate with Product, Engineering, Support, and Professional Services to align solution delivery. Lead proposals and contract negotiations and monitor performance against customer business goals and quality standards.

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FursaFursa
Thales
Thales
4 days ago

Account Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as the primary point of contact and customer advocate, building trusted relationships with mobile network operators and corporate IoT clients. Drive revenue growth by prospecting IoT opportunities and managing the full account lifecycle, including planning, market analysis, risk identification, and expansion. Coordinate with Product, Engineering, Support, and Professional Services to align solution delivery. Lead proposals and contract negotiations and monitor performance against customer business goals and quality standards.
Location: São Paulo
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Act as the primary point of contact and customer advocate for Thales (MCS).
  • •Manage the account lifecycle including annual planning, market analysis, risk identification, and opportunities for expansion.
  • •Prospect and develop IoT business opportunities for areas such as mobile payments, asset monitoring, utilities, and smart cities.
  • •Coordinate internally with Product, Engineering, Support, and Professional Services to ensure consistent solution delivery aligned to customer expectations.
  • •Lead commercial negotiation, including proposal and contract management, and monitor delivered solutions against customer goals and quality standards.

Pay and Benefits

Perks:Health InsuranceDentalRetirement SavingsLife InsurancePaid HolidaysPaid Leave

Key Requirements

  • •Bachelor’s degree in Business Administration, Engineering (Telecommunications, Electrical, or Software), Marketing, or Information Technology.
  • •Experience in B2B account management or business development in Telecommunications, IoT, or High-Tech/Software industries.
  • •Understanding of mobile connectivity (eSIM/SIM), connectivity management, and IT infrastructure.
  • •Experience managing revenue forecasts, contract negotiations, and the full sales cycle.
  • •Ability to coordinate cross-functional teams (Engineering, Support, Product).
Experience:B2BTelecommunicationsIoTHigh-Tech/Software
Education:Bachelor's
Skills:Relationship managementStrategic planningCommercial negotiationCross-functional coordination
Tech Stack:IoTMobile paymentsAsset monitoringUtilitiesSmart citiesESIMSIMConnectivity managementIdentity/security servicesIT infrastructureMobile connectivity

Company Brief

Thales
Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn