Personal Banker I Associate - Robinhood Village

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative selling","Customer focus","Professional communication","Risk awareness","Relationship building"]

Become a Retail Personal Banker I after a 4–8 week onboarding and education program with rotations in operations and sales/service. Use a consultative sales process and Financial Needs Assessment to build customer profiles, cross-sell retail and small business solutions, and set appointments using approved marketing tools. Support customer success by answering questions, resolving issues, following risk and confidentiality policies, and participating in consumer loan and bankcard processes.

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Fifth Third Bancorp
Fifth Third Bancorp
2 days ago

Personal Banker I Associate - Robinhood Village

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Become a Retail Personal Banker I after a 4–8 week onboarding and education program with rotations in operations and sales/service. Use a consultative sales process and Financial Needs Assessment to build customer profiles, cross-sell retail and small business solutions, and set appointments using approved marketing tools. Support customer success by answering questions, resolving issues, following risk and confidentiality policies, and participating in consumer loan and bankcard processes.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify needs.
  • •Maintain in-depth knowledge of retail consumer and small business products to recommend appropriate solutions.
  • •Use CAMP and other approved marketing tools to reach out to customers, set appointments, and conduct periodic financial reviews.
  • •Primarily focused on cross-selling to existing customers and supporting outside sales activities and community financial literacy events.
  • •Participate in consumer loan and bankcard processes, owning sourced loans from application through closing, and follow retail procedures to mitigate fraud and risk.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferable skills.
  • •Experience in the financial industry preferred.
  • •Demonstrated ability to develop comfort with sales activities to acquire new consumer/small business households and cross-sell to existing customers.
  • •Must demonstrate understanding of advanced math functions for analysis of credit and financial information.
  • •S.A.F.E. Act registration required through the Nationwide Mortgage Licensing System (NMLS) at the time of employment.
Experience:Financial industry
Skills:Consultative sellingCustomer focusProfessional communicationRisk awarenessRelationship building
Certifications:S.A.F.E. Act registrationNMLS registrationMU4R

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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