Carvana

2 months ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using custom car haulers while providing a great customer experience. You’ll load and unload vehicles, inspect equipment for safe operation, complete customer paperwork, and enter thorough notes into the customer tracking system. Maintain a clean driving record and comply with Carvana’s CMV Driver Qualification policy. The role includes rotating days off and shift coverage across 7am–9pm windows.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles directly to customers’ doors using custom car haulers.
•Frequently load/unload vehicles and inspect the car-hauler to help ensure safe driving.
•Complete customer paperwork and document thorough notes in the customer tracking system.
•Consistently drive safely and maintain a clean driving record per Carvana CMV Driver Qualification policy.
•Work required shifts and support weekly coverage with rotating days off.

Pay and Benefits

Salary: USD 20 - 22 hourly

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Must be able to read, write, speak, and understand English.
•Ability to perform physically demanding tasks, including detailing vehicles and loading/unloading haulers in indoor/outdoor conditions.
•Must be able to lift, push, pull, and carry items up to 50 lbs and remain active for 8+ hours.
•Must be at least 21, have a valid driver’s license, and obtain required local licenses/notary within specified timeframes (process sponsored by Carvana).

Experience:2+ years

Skills:Customer-focusedSelf-motivatedEnergeticAttention to detailSafe driving mindset

Licenses:NotaryDOT Medical CardChauffeur's licenseVehicle Verifier licenseSalesperson license

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website

Loading job details...

Preparing the role view and application actions.

Carvana

2 months ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles directly to customers’ doors using custom car haulers.
•Frequently load/unload vehicles and inspect the car-hauler to help ensure safe driving.
•Complete customer paperwork and document thorough notes in the customer tracking system.
•Consistently drive safely and maintain a clean driving record per Carvana CMV Driver Qualification policy.
•Work required shifts and support weekly coverage with rotating days off.

Pay and Benefits

Salary: USD 20 - 22 hourly

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Must be able to read, write, speak, and understand English.
•Ability to perform physically demanding tasks, including detailing vehicles and loading/unloading haulers in indoor/outdoor conditions.
•Must be able to lift, push, pull, and carry items up to 50 lbs and remain active for 8+ hours.
•Must be at least 21, have a valid driver’s license, and obtain required local licenses/notary within specified timeframes (process sponsored by Carvana).

Experience:2+ years

Skills:Customer-focusedSelf-motivatedEnergeticAttention to detailSafe driving mindset

Licenses:NotaryDOT Medical CardChauffeur's licenseVehicle Verifier licenseSalesperson license

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website