Manager, Product Manager-Small Business Bank Digital Servicing

Discover Financial
New York, Richmond
Workplace: OnsiteFull timeUSD 179,700 - 205,100 annuallyFunction: Product ManagementExperience: 3+ yearsEducation: mastersSkills: ["Leadership","Stakeholder management","Problem-solving","Customer focus","Execution excellence"]

Lead the Product Manager work for the Small Business Bank Digital Servicing team, focused on reimagining the mobile experience for small business customers. Define, build, and accelerate digital capabilities in the mobile app, aligning stakeholders and guiding cross-functional teams to deliver valuable, customer-centric outcomes. Act as both coach and visionary—driving transformational leadership while solving complex problems and reducing product risks to keep delivery moving.

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Discover Financial
Discover Financial
4 weeks ago

Manager, Product Manager-Small Business Bank Digital Servicing

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead the Product Manager work for the Small Business Bank Digital Servicing team, focused on reimagining the mobile experience for small business customers. Define, build, and accelerate digital capabilities in the mobile app, aligning stakeholders and guiding cross-functional teams to deliver valuable, customer-centric outcomes. Act as both coach and visionary—driving transformational leadership while solving complex problems and reducing product risks to keep delivery moving.
Location: New York, Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Reimagine the mobile experience for small business customers within the Digital Servicing Product team.
  • •Define, build, and accelerate digital experiences in the small business mobile app to enable fast, well-managed service.
  • •Lead a high-impact mobile team by co-creating a vision for the future and gaining broad stakeholder alignment.
  • •Guide cross-functional teams to deliver exceptional value while removing blockers that slow delivery.
  • •Apply human-centered, business-focused, technology-driven product leadership to solve complex problems and mitigate product risks.

Pay and Benefits

Salary: USD 179,700 - 205,100 annually

Key Requirements

  • •Bachelor’s or Master’s degree in a quantitative field (or related quantitative field) or Business/Marketing, or a Bachelor’s degree in any field with 3+ years of Product Management experience.
  • •3+ years of Product Management experience (for candidates with a Bachelor’s degree in any field).
  • •Experience translating business strategy and analysis into consumer-facing digital products.
  • •Demonstrated proficiency in human-centered product thinking to reimagine and innovate product solutions based on customer needs.
  • •Ability to leverage technology and integrated problem-solving to deliver outcomes while mitigating product risks.
Experience:3+ years
Education:Master's in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems) or Business or Marketing
Skills:LeadershipStakeholder managementProblem-solvingCustomer focusExecution excellence

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn