AI Product Marketing Manager
Freshworks
San Mateo
Workplace: HybridFull timeUSD 161,000 - 200,000 annuallyFunction: Marketing & GrowthExperience: 5-8 yearsSkills: ["Messaging","Positioning","Customer-first mindset","Market research","Communication"]Own product marketing for AI capabilities in the Freshservice platform—driving positioning, messaging, and launches end to end. Partner with Product, Engineering, Sales, Customer Success, Enablement, PR, and Demand/Lifecycle Marketing to shape customer value, develop sales enablement assets, and create web/content/webinar/video launch campaigns. Use customer insights, competitive analysis, and adoption metrics to iterate messaging and build Freshworks’ AI narrative across enterprise IT audiences.
