Applied Materials

1 month ago

Customer Support Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Work hands-on at a customer site in Leixlip to install, perform preventive and remedial maintenance, and troubleshoot Applied Materials’ display and wafer fabrication equipment. You’ll conduct operational quality verification, run tiered start-ups (TIER 0/I/II), execute warranty and service contract activities, and help improve productivity by tracking performance and uptime. Full training is provided within a team of engineers and technicians on a rotating day-and-night shift.

Location: Ireland

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Assist in planning daily work schedules to complete installation and preventive or remedial maintenance within the assigned territory.
•Verify and approve operational quality of system equipment and perform routine maintenance checks within established time frames.
•Instruct customers and trades personnel in installation, operation, and maintenance of systems.
•Troubleshoot and correct process variations on systems with assistance from senior engineers as needed.
•Perform tiered start-ups (TIER 0/I/II) and execute start-up, warranty, paid service, and service contract activities while improving productivity and uptime.

Travel: Low travel

Pay and Benefits

Salary: EUR 36,800 - 50,600

Key Requirements

•An associate degree and field experience or technical certification.
•1–2 years of related work experience in customer/field support.
•Willingness to read and interpret electrical and mechanical schematics.
•Clear written and verbal communication skills, including documenting details.
•Proficiency in Microsoft Office (Excel, Word, and PowerPoint) and basic mechanical aptitude (e.g., pneumatics, hydraulics, electronics, vacuum, or thermodynamics).

Experience:1-2 yearsCustomer supportField supportTechnical supportSemiconductor manufacturing

Education:Associate's

Skills:CommunicationDocumentationTroubleshootingCustomer satisfactionProblem-solving

Tech Stack:Microsoft OfficeExcelWordPowerPointElectrical schematicsMechanical schematicsDigital multimeterHand tools

Company Brief

Applied Materials

Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Applied Materials

1 month ago

Customer Support Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Ireland

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Assist in planning daily work schedules to complete installation and preventive or remedial maintenance within the assigned territory.
•Verify and approve operational quality of system equipment and perform routine maintenance checks within established time frames.
•Instruct customers and trades personnel in installation, operation, and maintenance of systems.
•Troubleshoot and correct process variations on systems with assistance from senior engineers as needed.
•Perform tiered start-ups (TIER 0/I/II) and execute start-up, warranty, paid service, and service contract activities while improving productivity and uptime.

Travel: Low travel

Pay and Benefits

Salary: EUR 36,800 - 50,600

Key Requirements

•An associate degree and field experience or technical certification.
•1–2 years of related work experience in customer/field support.
•Willingness to read and interpret electrical and mechanical schematics.
•Clear written and verbal communication skills, including documenting details.
•Proficiency in Microsoft Office (Excel, Word, and PowerPoint) and basic mechanical aptitude (e.g., pneumatics, hydraulics, electronics, vacuum, or thermodynamics).

Experience:1-2 yearsCustomer supportField supportTechnical supportSemiconductor manufacturing

Education:Associate's

Skills:CommunicationDocumentationTroubleshootingCustomer satisfactionProblem-solving

Tech Stack:Microsoft OfficeExcelWordPowerPointElectrical schematicsMechanical schematicsDigital multimeterHand tools

Company Brief

Applied Materials

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor