Business Analyst - instashop

Delivery Hero
Dubai
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Analytical thinking","Problem-solving","Structured thinking","Stakeholder communication","Accuracy"]

Analyze business, customer, and marketing performance to uncover trends, gaps, and growth drivers across acquisition, activation, retention, churn, and customer value. Write and optimize SQL to extract and analyze large datasets, and run deep-dive experiments and incrementality-style analyses. Build dashboards and recurring reports for key business and marketing KPIs, translating insights into clear, actionable recommendations while partnering with Marketing, Product, Commercial, and Operations. Use AI to accelerate and scale analytics workflows.

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FursaFursa
Delivery Hero
Delivery Hero
20 hours ago

Business Analyst - instashop

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Analyze business, customer, and marketing performance to uncover trends, gaps, and growth drivers across acquisition, activation, retention, churn, and customer value. Write and optimize SQL to extract and analyze large datasets, and run deep-dive experiments and incrementality-style analyses. Build dashboards and recurring reports for key business and marketing KPIs, translating insights into clear, actionable recommendations while partnering with Marketing, Product, Commercial, and Operations. Use AI to accelerate and scale analytics workflows.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Analyze business performance across growth, customer behavior, revenue, profitability, marketing, and operations.
  • •Independently write and optimize SQL queries to extract and analyze large datasets.
  • •Conduct deep dives to identify trends, performance gaps, growth opportunities, and key business drivers.
  • •Analyze customer behavior and marketing/campaign performance, including acquisition, activation, retention, churn, cohorts, and CAC/CARC and ROAS metrics.
  • •Build dashboards and recurring reports, and translate analysis into clear insights and commercially relevant recommendations while ensuring measurement accuracy and reliability.

Key Requirements

  • •3-5 years of experience in Business Analytics, Data Analytics, Strategy Analytics, Growth Analytics, or a related field.
  • •Strong hands-on SQL skills.
  • •Strong Excel and/or Google Sheets skills.
  • •Experience with BI and visualization tools such as Tableau, Power BI, Looker, Metabase, or similar.
  • •Practical exposure to generative AI tools in analytics workflows.
Experience:E-commerceMarketplacesQuick commerceRetailFintechConsumer technology
Skills:Analytical thinkingProblem-solvingStructured thinkingStakeholder communicationAccuracy
Languages:English
Tech Stack:SQLExcelGoogle SheetsTableauPower BILookerMetabaseBI toolsDashboardsVisualizationGenerative AIA/B testing

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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