Customer Engineer, Korea (Based in Seoul)

Cloudflare
Seoul
Workplace: HybridFull timeFunction: Marketing & GrowthSkills: ["Python","JavaScript","Cloudflare","AI","LLM","RAG","Edge computing","PoC","DNS","DDoS","Security","Networking"]

Lead technical discovery with Account Executives, design bespoke architectures, and demonstrate Cloudflare solutions in security, networking, and developer platforms for enterprise Korea. Maintain ongoing advisory across lifecycle, drive renewal and expansion, and manage QBRs. Leverage AI-augmented workflows to automate routine tasks and focus on architecture design and measurable business outcomes for customers.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Cloudflare
Cloudflare
2 months ago

Customer Engineer, Korea (Based in Seoul)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead technical discovery with Account Executives, design bespoke architectures, and demonstrate Cloudflare solutions in security, networking, and developer platforms for enterprise Korea. Maintain ongoing advisory across lifecycle, drive renewal and expansion, and manage QBRs. Leverage AI-augmented workflows to automate routine tasks and focus on architecture design and measurable business outcomes for customers.
Location: Seoul
Workplace: Hybrid
Employment Type: Full time
Job Function: Marketing & Growth

Key Responsibilities

  • •Lead technical discovery with Account Executives to design bespoke architectures and demonstrate Cloudflare solutions through PoCs and product demos across Security, Networking, and Developer Platforms.
  • •Act as a trusted technical advisor throughout the customer lifecycle, maintaining deep relationships with stakeholders from onboarding through renewal and expansion.
  • •Own the long-term technical relationship, ensuring alignment between evolving customer goals and the product roadmap.
  • •Manage a variable quota tied to new business acquisition and ongoing account growth, driving platform adoption, revenue retention, and cross-sell opportunities; lead quarterly business reviews with executives.
  • •Leverage AI-augmented workflows to automate routine tasks (e.g., RFP responses, sandbox provisioning, telemetry monitoring) to reclaim time for strategic customer advisory.

Key Requirements

  • •Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineer.
  • •Broad technical acumen across web security, networking (DNS, routing, DDoS mitigation), cloud infrastructure, and enterprise architecture.
  • •Commercial mindset with experience in quota-carrying or revenue-aligned roles and understanding of SaaS metrics.
  • •Excellent communication and stakeholder management skills capable of bridging technical details with C-suite strategy.
  • •Proficiency in scripting or coding (Python/JavaScript) and experience building demos, PoCs, or integrations.
Experience:SaaSSecurityCloudNetworking
Skills:PythonJavaScriptCloudflareAILLMRAGEdge computingPoCDNSDDoSSecurityNetworking
Languages:EnglishKorean
Tech Stack:PythonJavaScriptWorkers AIAI GatewayLLMRAGCloudflareDNSDDoSSecurityNetworkingCloud infrastructure

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn