Sales Support Associate III-5

Tapestry
United States
Workplace: OnsitePart timeUSD 15 - 21.75Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organization","Multitasking"]

Provide friendly, efficient customer service at the cash wrap and keep the sales floor running smoothly. Operate POS accurately, maintain cash wrap organization, and handle cash and media in line with policy. Receive and process shipments, manage stock levels, replenish the floor, and execute visual merchandising updates. Assist with add-on products, gift cards, and customer information capture where permitted, while following loss prevention and housekeeping standards.

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Tapestry
Tapestry
1 week ago

Sales Support Associate III-5

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Provide friendly, efficient customer service at the cash wrap and keep the sales floor running smoothly. Operate POS accurately, maintain cash wrap organization, and handle cash and media in line with policy. Receive and process shipments, manage stock levels, replenish the floor, and execute visual merchandising updates. Assist with add-on products, gift cards, and customer information capture where permitted, while following loss prevention and housekeeping standards.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients warmly and provide personalized assistance as a brand ambassador.
  • •Operate POS accurately and maintain cash wrap organization while handling cash/media per policy.
  • •Suggest add-on products and promote gift cards; capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers, report discrepancies, and maintain a clean stockroom.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and follow loss prevention/housekeeping guidelines.

Pay and Benefits

Salary: USD 15 - 21.75
Perks:Health InsuranceDentalVision401kPaid LeaveTuition AssistanceDisability InsuranceCommuter Benefits

Key Requirements

  • •1+ year of previous retail experience (cashier/stock/sales), preferably in luxury retail; education plus experience considered.
  • •Knowledge of fashion trends and marketplace competition.
  • •Ability to use cash register systems and basic computer skills (iPad/laptop, Mobile POS, Internet) and price/product release sheets.
  • •Strong attention to detail and organizational skills with the ability to multitask in a fast-paced environment.
  • •Strong English language proficiency.
Experience:1+ yearsRetailLuxury retailPoint of sale
Skills:Customer serviceCommunicationAttention to detailOrganizationMultitasking
Languages:English
Tech Stack:POSMobile POSIPadLaptopInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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