Senior User Researcher

Alan
Paris
Workplace: HybridFull timeFunction: Research & Scientific (R&D)Experience: 4+ yearsSkills: ["Critical thinking","Strategic mindset","Communication","Mentoring","Research scoping"]

Shape product decisions through rigorous user research at the intersection of product, design, and engineering. Gather and prioritize research questions across the company, design studies across the full product cycle (interviews, diary studies, surveys, usability), and translate findings into clear, actionable insights. Partner closely with product managers, designers, engineers, and analytics/data science to build a complete understanding of member needs—while helping grow Alan’s research culture.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Alan
Alan
1 day ago

Senior User Researcher

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 32 minutes agoStatus: Live

Job Summary

Shape product decisions through rigorous user research at the intersection of product, design, and engineering. Gather and prioritize research questions across the company, design studies across the full product cycle (interviews, diary studies, surveys, usability), and translate findings into clear, actionable insights. Partner closely with product managers, designers, engineers, and analytics/data science to build a complete understanding of member needs—while helping grow Alan’s research culture.
Location: Paris
Workplace: Hybrid
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Gather and prioritize the most important research questions across the company and design studies to answer them.
  • •Run research methods throughout the product cycle, including interviews, diary studies, surveys, and usability sessions.
  • •Synthesize findings into clear, compelling, and actionable insights for teams.
  • •Collaborate hand in hand with product managers, designers, engineers, and closely with analytics and data science to tell a complete story.
  • •Help grow research culture at Alan by sharing expertise and mentoring teammates.

Key Requirements

  • •4+ years of experience as a product/user researcher in a tech environment with strong qualitative methods (interviews, diary studies, usability testing, direct observation).
  • •Strong quantitative research skills, including survey design, sampling, crosstabs, and core statistical concepts.
  • •Ability to scope research efficiently, identify what research to do, and deliver focused, actionable insights.
  • •A strategic mindset to partner with product stakeholders and communicate the value and business impact of research.
  • •Fluency in English (written and spoken); (plus) fluency in French, Spanish, or another European language.
Experience:4+ yearsHealthcareInsurtechAIProduct discovery
Skills:Critical thinkingStrategic mindsetCommunicationMentoringResearch scoping
Languages:EnglishFrenchSpanish

Company Brief

Alan
Alan is a Paris-based digital health insurance provider offering employer and individual health plans, telemedicine, prevention services, and a consumer-focused app to simplify access to care and manage reimbursements.
Industry: Health Insurance (Payers)
Company Size: Large (251 to 1,000 employees)
Revenue: USD 250M to 500M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Paris, France
Founded: 2016
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor