Senior Security Technical Account Manager

Fastly
Denver, New York, San Francisco
Workplace: RemoteFull timeUSD 122,280 - 172,632 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsSkills: ["Customer empathy","Proactive guidance","Trusted advisor mindset","Written communication","Verbal communication"]

Serve as the primary trusted security advisor for a portfolio of strategic enterprise customers, helping them achieve security goals and optimize Fastly’s security products. Build executive and technical relationships, translate customer needs into actionable security recommendations, and drive cross-functional resolution of complex security issues. Deliver security workshops and deep dives, improve internal processes and documentation, and mentor junior team members while occasionally traveling for customer engagements.

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FursaFursa
Fastly
Fastly
2 days ago

Senior Security Technical Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as the primary trusted security advisor for a portfolio of strategic enterprise customers, helping them achieve security goals and optimize Fastly’s security products. Build executive and technical relationships, translate customer needs into actionable security recommendations, and drive cross-functional resolution of complex security issues. Deliver security workshops and deep dives, improve internal processes and documentation, and mentor junior team members while occasionally traveling for customer engagements.
Location: Denver, New York, San Francisco
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Act as the primary security point of contact and trusted advisor for strategic enterprise customers, supporting security goals and long-term partnership growth.
  • •Build deep relationships with customer security and engineering leadership, advising at tactical and executive levels.
  • •Provide tailored security recommendations aligned to customer infrastructure, application architecture, and business requirements for effective adoption of Fastly security solutions.
  • •Drive resolution of complex security issues, escalations, and investigations through cross-functional collaboration with Product, Engineering, Support, CSOC, Sales, and Leadership.
  • •Deliver security workshops and deep dives, improve customer experience via internal process/automation/tooling enhancements, and maintain documentation and playbooks while mentoring junior team members.
Travel: Low travel

Pay and Benefits

Salary: USD 122,280 - 172,632 annually
Equity and Bonus:Equity
Perks:MedicalDentalVision401kEquityPaid LeaveWellness StipendEap

Key Requirements

  • •8+ years in customer-facing technical roles (TAM, Sales Engineering, Support, or Professional Services) supporting enterprise customers.
  • •Strong expertise in application and web security, including WAFs, bot mitigation, DDoS protection, OWASP Top 10, and API security.
  • •Solid understanding of internet and application fundamentals including HTTP/HTTPS, DNS, TLS, BGP, and modern application architectures.
  • •Proven ability to shift from reactive support to proactive security guidance and improve security posture.
  • •Strong communication skills; proficiency in English required, with occasional travel for customer engagements.
Experience:8+ years
Skills:Customer empathyProactive guidanceTrusted advisor mindsetWritten communicationVerbal communication
Languages:English
Tech Stack:PythonGoOWASP Top 10WAFBot mitigationDDoS protectionAPI securityHTTPHTTPSDNSTLSBGPAWSAzureGoogle CloudDockerKubernetesMicroservices

Company Brief

Fastly
Provides an edge cloud platform and content delivery network (CDN) that enables fast, secure, and scalable delivery of web and streaming content, APIs, and applications with real-time configurability and observability.
Industry: Cloud Computing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn