Retail Store Manager - Great Lakes

Puma
United States
Workplace: OnsiteFull timeUSD 64,480 - 80,000 annuallyFunction: Administration & Executive AssistanceExperience: 2-4 yearsSkills: ["Customer service","Leadership","Communication","Team building","Problem-solving"]

Lead day-to-day operations in the store to deliver consistently high customer experience while driving sales, KPIs, profitability, and customer service standards. Own store planning, expense control, and loss prevention education. Manage recruitment, training, development, scheduling, payroll control, and performance recognition. Oversee inventory, shrink goals, merchandise processing, marketing initiatives, store presentation/visual guidelines, POS access rights, and compliance in a safe retail environment.

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Puma
Puma
2 days ago

Retail Store Manager - Great Lakes

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Last checked: 7 hours agoStatus: Live

Job Summary

Lead day-to-day operations in the store to deliver consistently high customer experience while driving sales, KPIs, profitability, and customer service standards. Own store planning, expense control, and loss prevention education. Manage recruitment, training, development, scheduling, payroll control, and performance recognition. Oversee inventory, shrink goals, merchandise processing, marketing initiatives, store presentation/visual guidelines, POS access rights, and compliance in a safe retail environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Provide consistently high standards of customer experience in line with brand values and service standards.
  • •Ensure the store meets or exceeds sales, KPIs, profitability goals through planning, expense control, sales, and service.
  • •Recruit, train, develop, and manage succession for high-performing employees; complete training programs and conduct talent management.
  • •Control payroll and scheduling; run performance recognition/coaching conversations; maintain loss prevention education and awareness.
  • •Execute merchandise receiving/processing and manage inventory, shrink goals, physical counts, marketing initiatives/events, POS access rights, and visual guidelines.

Pay and Benefits

Salary: USD 64,480 - 80,000 annually
Perks:Annual Bonus

Key Requirements

  • •2–4 years’ management experience in a customer service-oriented retail environment (preferably apparel/footwear).
  • •Proven ability to exceed sales goals and reason through complex issues.
  • •Demonstrated ability to build and develop strong teams.
  • •Effective communication skills and ability to present information to large groups.
  • •Computer skills with basic know-how of MS Office programs.
Experience:2-4 yearsRetail
Skills:Customer serviceLeadershipCommunicationTeam buildingProblem-solving
Tech Stack:MS OfficePOS

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn