Networking Engineer (L1) - Modena

NTT
Milan
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Skills: ["Communication","Customer service","Teamwork","Collaboration","Troubleshooting","Ability to follow procedures"]

Deliver onsite service for a managed network service in the automotive industry, ensuring continuous operation and SLA adherence for an Italian site. Perform standard changes, local troubleshooting, break & fix, major change support, spare parts management, performance testing, tuning, and equipment hardening. Handle daily service, report status, and escalate unresolved issues to Central NOC, including on-call incident support outside business hours.

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FursaFursa
NTT
NTT
3 days ago

Networking Engineer (L1) - Modena

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Deliver onsite service for a managed network service in the automotive industry, ensuring continuous operation and SLA adherence for an Italian site. Perform standard changes, local troubleshooting, break & fix, major change support, spare parts management, performance testing, tuning, and equipment hardening. Handle daily service, report status, and escalate unresolved issues to Central NOC, including on-call incident support outside business hours.
Location: Milan
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Entry level

Key Responsibilities

  • •Provide daily onsite service for the managed network service and ensure effective, continuous operations for the Italian site.
  • •Execute standard changes (e.g., add/move/uninstall switches) including configuration and handover to Operations.
  • •Perform local troubleshooting, break & fix, and major change support for network issues.
  • •Support performance testing, performance tuning/optimization, equipment configuration hardening/cleaning, and backup/DR testing.
  • •Manage local spare parts, provide reporting, and escalate unresolved issues to Central NOC; participate in on-call support outside business hours.

Key Requirements

  • •Strong communication and customer service skills.
  • •6-12 months minimum experience in service delivery.
  • •Good understanding of networking concepts including IP, DNS, and DHCP.
  • •Familiarity with ticketing systems (e.g., ServiceNow).
  • •Fluent in Italian and able to work in an international environment using English; availability for on-call duty.
Skills:CommunicationCustomer serviceTeamworkCollaborationTroubleshootingAbility to follow procedures
Languages:ItalianEnglish
Tech Stack:ServiceNowIPDNSDHCP

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn