Military Affairs Relationship Director-Program Management

USAA
San Antonio
Workplace: HybridFull timeUSD 114,080 - 218,030Function: Executive & General ManagementEducation: bachelorsSkills: ["Stakeholder management","Collaboration","Leadership","Risk management","Communication"]

Lead military-community member acquisition capabilities for the Military Affairs division by developing and executing new programs for face-to-face engagements. Collaborate with internal and external stakeholders to drive seamless new member onboarding, manage enterprise cross-functional teams, and track acquisition activities against membership targets. Serve as a subject matter expert on military culture and compliance, advise leadership, and represent USAA at public events.

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FursaFursa
USAA
USAA
1 week ago

Military Affairs Relationship Director-Program Management

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead military-community member acquisition capabilities for the Military Affairs division by developing and executing new programs for face-to-face engagements. Collaborate with internal and external stakeholders to drive seamless new member onboarding, manage enterprise cross-functional teams, and track acquisition activities against membership targets. Serve as a subject matter expert on military culture and compliance, advise leadership, and represent USAA at public events.
Location: San Antonio
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Develop and execute new capabilities for face-to-face engagements to support member acquisition and onboarding.
  • •Lead enterprise cross-functional teams to implement relationship and advocacy initiatives for the military community.
  • •Track acquisition-related activities and lead initiatives to meet membership targets.
  • •Develop internal Military Affairs processes, policies, and programs to support current and future opportunities.
  • •Advise and train senior management, new employees, and third-party vendors on military culture and relationship issues, including coordination for military acumen trips.

Pay and Benefits

Salary: USD 114,080 - 218,030
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental BenefitsAdoption AssistancePaid LeavePaid HolidaysVolunteer HoursWellness Stipend

Key Requirements

  • •Bachelor’s degree; or 4 years of related experience may be substituted in lieu of degree.
  • •8 years of experience developing and leading projects/programs.
  • •5 years of military experience.
  • •Deep understanding of the Armed Forces, military community, cultures, standards, military law, and Code of Conduct.
  • •Previous experience handling contract negotiation and dispute resolution.
Education:Bachelor's
Skills:Stakeholder managementCollaborationLeadershipRisk managementCommunication
Tech Stack:Microsoft OfficePowerPointExcelWord

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn