Technical Account Manager - DACH

Camunda
Austria, Germany
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Collaboration","Problem-solving","Relationship building","Stakeholder management","Risk management"]

Serve as the primary technical advisor for designated enterprise customers, guiding them through Camunda adoption from onboarding to ongoing operations. Create tailored technical adoption plans that translate customers’ process orchestration vision into measurable business outcomes. Perform platform and solution health checks to identify and mitigate execution risks, coordinate escalations, and partner cross-functionally with teams across Customer Success, Consulting, Support, Product, Engineering, Sales, and Pre-Sales. Travel on-site for key milestones as needed.

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FursaFursa
Camunda
Camunda
3 months ago

Technical Account Manager - DACH

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Last checked: 4 hours agoStatus: Live

Job Summary

Serve as the primary technical advisor for designated enterprise customers, guiding them through Camunda adoption from onboarding to ongoing operations. Create tailored technical adoption plans that translate customers’ process orchestration vision into measurable business outcomes. Perform platform and solution health checks to identify and mitigate execution risks, coordinate escalations, and partner cross-functionally with teams across Customer Success, Consulting, Support, Product, Engineering, Sales, and Pre-Sales. Travel on-site for key milestones as needed.
Location: Austria, Germany
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Act as the primary technical contact and trusted advisor for designated enterprise customers throughout their Camunda adoption journey.
  • •Guide creation and execution of tailored technical adoption plans to maximize business outcomes and long-term success.
  • •Provide hands-on technical guidance, best practices, and advisory services to business and technical stakeholders from onboarding through ongoing operations.
  • •Proactively conduct platform and solution health checks, manage escalations, and advocate for customer needs to remove execution risks.
  • •Collaborate with cross-functional Camunda teams (Customer Success, Consulting, Support, Product, Engineering, Sales, Pre-Sales) to drive measurable customer outcomes at scale.
Travel: High travel

Pay and Benefits

Equity and Bonus:Equity
Perks:Remote WorkHome OfficeHealth InsurancePensionLearning Budget

Key Requirements

  • •Experience in enterprise automation, business process management, process orchestration, or robotic process automation.
  • •Relevant industry certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, CKAD, or CKA.
  • •Familiarity with Camunda products.
  • •Serve as a trusted technical advisor across business and technical stakeholders.
  • •Ability to build strong, collaborative relationships with cross-functional teams.
Experience:Enterprise automationBusiness process managementProcess orchestrationRobotic process automation
Skills:CollaborationProblem-solvingRelationship buildingStakeholder managementRisk management
Certifications:AWS Certified Solutions ArchitectAzure Solutions Architect ExpertCKADCKA
Tech Stack:Camunda

Company Brief

Camunda
Provides an open-source and commercial platform for process orchestration and workflow automation, enabling enterprises to design, execute, and monitor business processes across people, systems, and AI agents.
Industry: SaaS
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series B
Headquarters: Berlin, Germany
Founded: 2008
Glassdoor
Glassdoor: 3.4
WebsiteLinkedInGlassdoor