Werkstudent (w/m/d) - CX Customer Engagement & Webcast Management (Walldorf, DE, 69190)

SAP
Germany
Workplace: HybridPart timeFunction: Customer Success & Account ManagementSkills: ["Teamplayer","Communication","Public speaking","Structured","Reliable"]

Support the Global CX Consumption Office by helping SAP customers get the most out of SAP CX solutions. Plan and coordinate webcasts, create and manage webcast invitation pages, moderate sessions, and ensure smooth delivery. Handle webcast follow-up and publishing recordings on sap.com, plus assist with analytics and reporting to measure engagement and adoption. Work closely with Global Solution Champions and experts within the CX organization.

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FursaFursa
SAP
SAP
5 hours ago

Werkstudent (w/m/d) - CX Customer Engagement & Webcast Management (Walldorf, DE, 69190)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Support the Global CX Consumption Office by helping SAP customers get the most out of SAP CX solutions. Plan and coordinate webcasts, create and manage webcast invitation pages, moderate sessions, and ensure smooth delivery. Handle webcast follow-up and publishing recordings on sap.com, plus assist with analytics and reporting to measure engagement and adoption. Work closely with Global Solution Champions and experts within the CX organization.
Location: Germany
Workplace: Hybrid
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Intern level

Key Responsibilities

  • •Plan and coordinate webcasts in line with Global Solution Champions, Adoption Office experts, and product owners.
  • •Create and manage invitation pages for webcasts.
  • •Support the monthly webcast newsletter.
  • •Moderate webcasts and ensure smooth execution.
  • •Follow up on webcasts and publish recordings on www.sap.com, and assist with analytics/reporting for engagement and adoption measurement.
Travel: Low travel

Key Requirements

  • •Student (w/m/d) enrolled at a university or university of applied sciences.
  • •Ideal if you are in the 1st or 2nd semester of a bachelor’s program; students close to graduation are not considered.
  • •Preferred field of study: Communication, Media, Business Informatics or IT.
  • •Computer skills with MS Office (Word, Excel, PowerPoint) and Camtasia; experience with webcast tools (e.g., ON24) is an advantage.
  • •Fluent English (written and spoken); German is a plus.
Education:
Skills:TeamplayerCommunicationPublic speakingStructuredReliable
Languages:EnglishGerman
Tech Stack:MS OfficeWordExcelPowerPointCamtasiaWebcast toolsON24AnalyticsReporting

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
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