Industry Client Solutions Manager- Global Business Solutions - METAP

TikTok
Dubai
Full timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Ownership","Cross-functional project management","Data analysis","Stakeholder management","Fast learning"]

Drive industry-specific TikTok solutions across the METAP region by nurturing key accounts with consultative, high-touch client service. Combine product knowledge, market and competitor insights, and measurement best practices to support strategy, optimizations, and full-funnel adoption. Lead Test & Learn planning, educate clients via workshops and business reviews, coordinate cross-functional stakeholders, and track revenue impact through post-campaign reporting and account audits.

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FursaFursa
TikTok
TikTok
1 day ago

Industry Client Solutions Manager- Global Business Solutions - METAP

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Last checked: 18 minutes agoStatus: Live

Job Summary

Drive industry-specific TikTok solutions across the METAP region by nurturing key accounts with consultative, high-touch client service. Combine product knowledge, market and competitor insights, and measurement best practices to support strategy, optimizations, and full-funnel adoption. Lead Test & Learn planning, educate clients via workshops and business reviews, coordinate cross-functional stakeholders, and track revenue impact through post-campaign reporting and account audits.
Location: Dubai
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Serve as a consultant to clients and internal stakeholders on product adoption, strategy, and optimizations aligned to business goals
  • •Use product developments, market landscape, and competitor activity to set sales priority and direction
  • •Drive adoption of Pixels, MMPs, and APIs where applicable and build Test & Learn plans using measurement solutions
  • •Create client narratives, workshops, and business reviews to educate and upskill clients on next steps
  • •Manage stakeholders, track revenue attainment and account impact, and present insights through post-campaign reporting and account audits
Travel: High travel

Key Requirements

  • •5+ years of experience in account management/client services roles in CPG/Apps
  • •Strong written and oral proficiency in English for communications with English-speaking stakeholders
  • •Manage performance advertisers with an understanding of their challenges
  • •Analyze data to identify insights and assess campaign performance
  • •Understand measurement tools including MMP, pixel implementation, and basic troubleshooting
Experience:5+ yearsCPGAppsPerformance advertising
Skills:OwnershipCross-functional project managementData analysisStakeholder managementFast learning
Languages:English
Tech Stack:ExcelPowerpointAPIsMMPPixel implementationMeasurement solutionsBLSCLSAd EffectivenessPlaybooksInfographicsTikTok Shop

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn