Glean

1 month ago

Customer & Growth Product Marketing Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead the post-sale growth marketing strategy to activate, adopt, renew, and expand the customer base. Design lifecycle campaigns across email and in-product channels, partner with Customer Success and Sales, and build AI-enabled programs to scale retention and expansion. Manage a small AI-native team and drive cross-functional initiatives with Product, Marketing, Sales, and RevOps in a hybrid Mountain View/San Francisco setting.

Location: Mountain View

Workplace: Hybrid

Employment Type: Full time

Job Function: Marketing & Growth

Seniority: Director level

Key Responsibilities

•Own the end-to-end post-sale marketing strategy across onboarding, activation, adoption, renewal and expansion with clear lifecycle stages, goals, and success metrics.
•Design and implement segmented lifecycle campaigns across email, in-product, and other channels to accelerate time-to-value, increase adoption of priority workflows, and improve retention.
•Partner closely with Customer Success and Sales on signal-based programs for at-risk accounts, renewal readiness, win-back, and expansion opportunities.
•Develop upsell, cross-sell, and expansion campaigns aligned to sales plays and account plans, using experimentation and behavioral data to optimize onboarding, adoption, and growth, and leveraging AI to build speed and scale into the process.
•Serve as the cross-functional lead for post-sale marketing, partnering with Product, Marketing, Sales, Customer Success, and RevOps to define measurement, improve lifecycle strategy, and scale repeatable programs.

Pay and Benefits

Salary: USD 220,000 - 300,000 annually

Perks:MedicalVisionDental401kHome OfficeEducation StipendWellness StipendMeal AllowanceTime-off

Key Requirements

•8+ years of B2B SaaS marketing experience across customer, lifecycle, growth, or revenue marketing, with a strong focus on post-sale outcomes.

Experience:8+ yearsB2B SaaSEnterprise software

Skills:CommunicationCollaborationAnalyticalLeadership

Languages:English

Tech Stack:AI

Company Brief

Glean

Provides an enterprise search and knowledge discovery platform that helps organizations find information across apps, drives, and internal tools, improving employee productivity and onboarding through AI-powered search and relevance ranking.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: San Francisco, United States

Founded: 2017

Website LinkedIn

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Glean

1 month ago

Customer & Growth Product Marketing Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Mountain View

Workplace: Hybrid

Employment Type: Full time

Job Function: Marketing & Growth

Seniority: Director level

Key Responsibilities

•Own the end-to-end post-sale marketing strategy across onboarding, activation, adoption, renewal and expansion with clear lifecycle stages, goals, and success metrics.
•Design and implement segmented lifecycle campaigns across email, in-product, and other channels to accelerate time-to-value, increase adoption of priority workflows, and improve retention.
•Partner closely with Customer Success and Sales on signal-based programs for at-risk accounts, renewal readiness, win-back, and expansion opportunities.
•Develop upsell, cross-sell, and expansion campaigns aligned to sales plays and account plans, using experimentation and behavioral data to optimize onboarding, adoption, and growth, and leveraging AI to build speed and scale into the process.
•Serve as the cross-functional lead for post-sale marketing, partnering with Product, Marketing, Sales, Customer Success, and RevOps to define measurement, improve lifecycle strategy, and scale repeatable programs.

Pay and Benefits

Salary: USD 220,000 - 300,000 annually

Perks:MedicalVisionDental401kHome OfficeEducation StipendWellness StipendMeal AllowanceTime-off

Key Requirements

•8+ years of B2B SaaS marketing experience across customer, lifecycle, growth, or revenue marketing, with a strong focus on post-sale outcomes.

Experience:8+ yearsB2B SaaSEnterprise software

Skills:CommunicationCollaborationAnalyticalLeadership

Languages:English

Tech Stack:AI

Company Brief

Glean

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: San Francisco, United States

Founded: 2017

Website LinkedIn