Universal Banker

Tompkins Financial
United States
Workplace: OnsiteFull timeUSD 22 - 27.75 hourlyFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Relationship building","Customer focus","Planning","Risk management"]

Deliver accurate teller transactions and branch support while providing responsive customer service and resolving inquiries. Assist with account servicing, new account/loan/deposit documentation, safe deposit box services, and POS processing. Support branch growth by identifying client needs, recommending products, and generating referrals. Provide flexible operational coverage across branch locations, including balancing, opening/closing procedures, and supervisor-on-duty support when needed, while adhering to security, compliance, and lending requirements.

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Tompkins Financial
Tompkins Financial
2 days ago

Universal Banker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Deliver accurate teller transactions and branch support while providing responsive customer service and resolving inquiries. Assist with account servicing, new account/loan/deposit documentation, safe deposit box services, and POS processing. Support branch growth by identifying client needs, recommending products, and generating referrals. Provide flexible operational coverage across branch locations, including balancing, opening/closing procedures, and supervisor-on-duty support when needed, while adhering to security, compliance, and lending requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Process teller transactions accurately and in accordance with bank procedures.
  • •Support branch balancing and offsite ATM upkeep, and assist with opening/closing, vault access, and alarm procedures under dual control as assigned.
  • •Respond to customer inquiries, coordinate specialized services, and complete documentation/POS processing for new accounts, loans, and deposits.
  • •Recommend appropriate products and services to deepen client relationships and support referral goals by identifying client needs.
  • •Serve as supervisor on duty when needed, support branch coverage across locations (including Saturday work), and fulfill compliance, security, and lending support requirements.

Pay and Benefits

Salary: USD 22 - 27.75 hourly
Perks:MedicalDentalVision401k

Key Requirements

  • •High school diploma or GED required.
  • •Minimum two years of experience in customer service, sales, or a related role.
  • •Demonstrated proficiency in the sales process, including identifying client needs and achieving referral goals.
  • •Strong interpersonal, verbal, and written communication skills.
  • •Position requires active NMLS registration (or ability to secure upon hire) and successful completion of a credit report review.
Experience:2+ years
Education:High School
Skills:CommunicationRelationship buildingCustomer focusPlanningRisk management
Languages:English
Tech Stack:NMLS

Company Brief

Tompkins Financial
Financial services holding company offering commercial and retail banking, wealth management, insurance, and employee benefits solutions through its subsidiary brands. Primarily serves individuals, businesses, and institutions across upstate New York and neighboring markets.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Ithaca, United States
Founded: 1836
WebsiteLinkedIn