Client Liaison Officer (Mediclinic Southern Africa Cor, Sandton, ZA, Witkoppen )

Mediclinic
South Africa
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningEducation: certificationSkills: ["Interpersonal communication","Attention to detail","Accountability","Collaboration","Adaptability"]

Serve as the key liaison between internal business units and the in-house creative team, coordinating the flow of projects from brief to delivery. You’ll manage incoming creative requests, ensure accurate briefs that meet business objectives and studio standards, maintain organized project records and approvals, and support the Design Studio Manager with tracking, reporting, and workflow improvements to strengthen the service culture.

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Mediclinic
Mediclinic
1 day ago

Client Liaison Officer (Mediclinic Southern Africa Cor, Sandton, ZA, Witkoppen )

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Last checked: 2 hours agoStatus: Live

Job Summary

Serve as the key liaison between internal business units and the in-house creative team, coordinating the flow of projects from brief to delivery. You’ll manage incoming creative requests, ensure accurate briefs that meet business objectives and studio standards, maintain organized project records and approvals, and support the Design Studio Manager with tracking, reporting, and workflow improvements to strengthen the service culture.
Location: South Africa
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Mid level

Key Responsibilities

  • •Coordinate and manage incoming creative requests, ensuring clear and accurate briefs.
  • •Build and maintain strong internal and external relationships with vendors and business units to understand needs and priorities.
  • •Maintain organized records, approvals, and project documentation in the studio system.
  • •Support the Design Studio Manager with project tracking, reporting, and workflow improvements.
  • •Share constructive feedback and help strengthen team processes and the agency’s service culture.

Key Requirements

  • •Certificate in Business Administration or Marketing/ Communications.
  • •5 years of experience in client service or account management in a creative agency environment.
  • •Experience managing client complaints.
  • •Experience in Project Management.
  • •Ability to coordinate and manage incoming creative requests with clear, accurate briefs.
Experience:Creative agencyProject managementClient serviceAccount management
Education:Certification / Diploma
Skills:Interpersonal communicationAttention to detailAccountabilityCollaborationAdaptability
Tech Stack:Microsoft Office

Company Brief

Mediclinic
Part of Mediclinic International, Mediclinic Middle East operates hospitals and clinics across the UAE, delivering specialist acute care, outpatient services and multi-disciplinary treatment across Dubai, Abu Dhabi, Al Ain and Al Dhafra.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1983
Glassdoor
Glassdoor: 3.9
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