Licensed P&C Insurance Professional - Sales and Service (Signing Bonus)

USAA
United States
Workplace: HybridFull timeUSD 48,800 - 50,300Function: Insurance & ActuarialEducation: high_schoolSkills: ["Prioritization","Multi-tasking","Customer service"]

Provide customer service, sales, and retention support for USAA’s Property & Casualty personal line products by handling member inquiries across phone, email, chat, and social channels. Use your developing knowledge to prepare moderately complex quotes, bind coverage, and support policy, billing, and coverage changes. Operate in a contact-center environment while maintaining required P&C licenses and following risk/compliance guidelines.

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FursaFursa
USAA
USAA
1 day ago

Licensed P&C Insurance Professional - Sales and Service (Signing Bonus)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide customer service, sales, and retention support for USAA’s Property & Casualty personal line products by handling member inquiries across phone, email, chat, and social channels. Use your developing knowledge to prepare moderately complex quotes, bind coverage, and support policy, billing, and coverage changes. Operate in a contact-center environment while maintaining required P&C licenses and following risk/compliance guidelines.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Maximize Property & Casualty sales by handling member inquiries, identifying cross-selling opportunities, and delivering exceptional service across multiple communication channels.
  • •Assist with foundational to moderately complex quotes, binding new business, rating, underwriting, policy changes, and billing/payment activities.
  • •Assess member needs and provide complete, accurate advice and solutions while minimizing transfers, escalations, and call backs.
  • •Operate efficiently in a contact center environment while navigating multiple systems/programs and engaging members across channels.
  • •Identify, measure, monitor, and control risks related to business activities in accordance with risk and compliance policies and procedures.

Pay and Benefits

Salary: USD 48,800 - 50,300
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental LeaveAdoption AssistancePaid Leave

Key Requirements

  • •High School Diploma or GED equivalent.
  • •Currently ACTIVE Property and Casualty (P&C) or Personal Lines license in your current state of residence or state of hire, with ability to acquire additional licenses as needed.
  • •1 year of customer service experience in insurance, financial services, and/or relevant direct customer service and/or sales experience.
  • •Ability to prioritize and multi-task while navigating multiple business applications.
  • •Maintain required Property & Casualty (P&C) licenses and state registrations.
Experience:InsuranceFinancial services
Education:High School
Skills:PrioritizationMulti-taskingCustomer service
Licenses:Active Property and Casualty (P&C) producer agent licenseProperty and Casualty (P&C) licensePersonal Lines license

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn