Assistant Manager, Chicago

Hermes
Chicago
Workplace: OnsiteFull timeUSD 92,036 - 103,540 annuallyFunction: Administration & Executive AssistanceSkills: ["Communication"]

Lead day-to-day operations of a luxury boutique by partnering with the Managing Director and Floor Director to drive sales, identify opportunities, and develop clients. Supervise and coach staff on the sales floor, monitor business performance by métier, and ensure CRM and compliance standards are followed. Manage scheduling and time/attendance records, support hiring and candidate database maintenance, and run the business during leadership visits while maintaining profitability, inventory, and stock levels.

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Hermes
Hermes
2 days ago

Assistant Manager, Chicago

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead day-to-day operations of a luxury boutique by partnering with the Managing Director and Floor Director to drive sales, identify opportunities, and develop clients. Supervise and coach staff on the sales floor, monitor business performance by métier, and ensure CRM and compliance standards are followed. Manage scheduling and time/attendance records, support hiring and candidate database maintenance, and run the business during leadership visits while maintaining profitability, inventory, and stock levels.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Supervise staff daily through coaching and training to achieve sales objectives.
  • •Maintain an active management presence on the sales floor by modeling exceptional service.
  • •Identify sales opportunities via weekly review by métier, track delivery and special orders, and evaluate contribution to boutique goals.
  • •Run monthly touch-base meetings and annual performance evaluations with Managing Director/Floor Director.
  • •Ensure CRM standards and team compliance, monitor scheduling needs and time/attendance records, and support recruiting and interviewing for open roles.

Pay and Benefits

Salary: USD 92,036 - 103,540 annually
Perks:MedicalDentalVisionLife InsuranceDisabilityPaid LeavePaid Parental401kProfit SharingGym MembershipFlex SpendingProduct DiscountEap Resources

Key Requirements

  • •4+ years of retail management experience; prior luxury environment experience preferred.
  • •Proficiency in Excel, Word, Cegid, and E-time.
  • •Ability to learn merchandise, POS, and payroll systems; troubleshoot effectively.
  • •Ability to interpret sales data and turn it into business recommendations.
  • •Clear written and verbal communication skills; able to lift 0-25 lbs without assistance.
Experience:RetailLuxury
Skills:Communication
Tech Stack:ExcelWordCegidE-timeCRMPOSPayroll

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn