Claims Service Specialist

GEICO
United States
Workplace: HybridFull timeUSD 25,810 - 30,530 hourlyFunction: Insurance & ActuarialEducation: high_schoolSkills: ["Customer service","Communication","Multitasking","Attention to detail","Empathy"]

Assist policyholders after accidents by collecting facts, investigating claim details, and obtaining statements from involved parties. Join a hybrid role based in Fredericksburg, VA, with 6–9 months of in-office training followed by 4 days on-site and 1 day from home. You’ll develop customer service expertise in a fast-paced, high-volume call center while learning the claims process through paid training.

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GEICO
GEICO
2 months ago

Claims Service Specialist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Status: Live

Job Summary

Assist policyholders after accidents by collecting facts, investigating claim details, and obtaining statements from involved parties. Join a hybrid role based in Fredericksburg, VA, with 6–9 months of in-office training followed by 4 days on-site and 1 day from home. You’ll develop customer service expertise in a fast-paced, high-volume call center while learning the claims process through paid training.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Complete paid training on the claims process
  • •Collect facts about accidents and support policyholders when they need help most
  • •Investigate claim details and gather information from involved parties
  • •Collect statements from involved parties during the claims process
  • •Provide patient, detail-oriented support to help get customers back on the road quickly

Pay and Benefits

Salary: USD 25,810 - 30,530 hourly

Key Requirements

  • •Provide outstanding customer service and build trust to improve customer satisfaction
  • •Demonstrate solid computer multitasking skills
  • •Communicate effectively verbally and in writing
  • •Comfortable working in a fast-paced, high-volume call center environment
  • •Minimum of a high school diploma (associate’s degree or higher preferred)
Education:High School
Skills:Customer serviceCommunicationMultitaskingAttention to detailEmpathy
Certifications:Active Adjusters insurance license

Company Brief

GEICO
GEICO is a major US auto insurer offering personal auto policies, roadside assistance, and insurance products through direct-to-consumer channels and agents. Known for competitive rates and national advertising, it operates as a subsidiary of Berkshire Hathaway.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Chevy Chase, United States
Founded: 1936
WebsiteLinkedIn