Retail Supervisor - Full Time (Birch Run)

Puma
United States
Full timeUSD 21 - 24Function: Data Analytics & Business IntelligenceExperience: 1-2 yearsSkills: ["Customer service","Communication","Teamwork","Problem-solving","Ability to learn quickly"]

Provide consistently high customer experience and uphold store service standards in line with brand values. Ensure the store meets or exceeds sales, KPIs, and profitability goals through planning, expense control, and sales/service execution. Support store leadership with recruitment, training, development, and succession. Manage payroll control, scheduling, merchandise opportunities, inventory/shrink goals, and incoming/outgoing merchandise while maintaining safe, compliant operations and working non-traditional hours.

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FursaFursa
Puma
Puma
2 days ago

Retail Supervisor - Full Time (Birch Run)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Provide consistently high customer experience and uphold store service standards in line with brand values. Ensure the store meets or exceeds sales, KPIs, and profitability goals through planning, expense control, and sales/service execution. Support store leadership with recruitment, training, development, and succession. Manage payroll control, scheduling, merchandise opportunities, inventory/shrink goals, and incoming/outgoing merchandise while maintaining safe, compliant operations and working non-traditional hours.
Location: United States
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Manager level

Key Responsibilities

  • •Provide consistently high standards of customer experience within the store in accordance with brand values and service standards.
  • •Ensure the store achieves or exceeds sales, KPIs, and profitability goals through planning, expense control, sales, and service.
  • •Assist store manager and assistant store manager with recruitment, training, development, and succession of employees.
  • •Control payroll and create service-driven schedules to maintain profitability while providing high service.
  • •Manage merchandise opportunities and achieve inventory/shrink goals, including physical inventory counts and processing incoming/outgoing merchandise.

Pay and Benefits

Salary: USD 21 - 24
Perks:Health InsuranceDentalVision401k

Key Requirements

  • •1–2 years’ experience in a customer service-oriented retail environment (preferably apparel/footwear).
  • •Proven ability to exceed sales goals and reason through complex issues.
  • •Strong communication skills and ability to present information to large groups.
  • •Proven ability to work in a team environment.
  • •Computer skills with basic know-how about MS Office programs and retail software.
Experience:1-2 yearsRetailCustomer serviceApparelFootwear
Skills:Customer serviceCommunicationTeamworkProblem-solvingAbility to learn quickly
Tech Stack:MS OfficeRetail software

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn