Rental Coordinator

EquipmentShare
Texas
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Communication","Relationship building","Problem-solving","Interpersonal skills","Adaptability"]

Coordinate the rental experience for contractors by handling inbound leads, guiding customers through the EquipmentShare rental process, and building relationships that drive repeat business. Maintain and nurture customer accounts to ensure satisfaction, promptly resolve inquiries and issues, and keep customers informed about ways to save money, improve operations, and expand their use of EquipmentShare. Use the proprietary T3 platform to stay current on available equipment and customer needs.

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EquipmentShare
EquipmentShare
5 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Coordinate the rental experience for contractors by handling inbound leads, guiding customers through the EquipmentShare rental process, and building relationships that drive repeat business. Maintain and nurture customer accounts to ensure satisfaction, promptly resolve inquiries and issues, and keep customers informed about ways to save money, improve operations, and expand their use of EquipmentShare. Use the proprietary T3 platform to stay current on available equipment and customer needs.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals.
  • •Maintain and nurture existing customer relationships to ensure 100% satisfaction and ongoing support.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Develop sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid HolidaysGym Membership

Key Requirements

  • •High school diploma or equivalent.
  • •Excellent listening skills and ability to solve customer problems.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Strong interpersonal and problem-solving skills.
  • •Adaptable to a fast-paced environment and able to stay educated on EquipmentShare products and services.
Education:High School
Skills:CommunicationRelationship buildingProblem-solvingInterpersonal skillsAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn