NTT

2 weeks ago

Senior Salesforce Developer - Service & Experience Cloud

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Build and enhance Salesforce Service & Experience Cloud solutions that deliver valuable, intuitive digital services. Develop, test, implement, and document work across SalesForce.com, creating Lightning Web Components, Visualforce, Apex, and integrations with third-party systems. Serve as an escalation point for daily service issues, review unit tests, and provide training and leadership to the project team while supporting Salesforce certifications and Agile delivery.

Location: Delhi

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Perform development, testing, implementation, and documentation on the Salesforce.com platform.
•Develop and maintain Lightning Web Components, Visualforce, Apex, and integrations to third-party solutions.
•Serve as first point of escalation for daily service issues with PM and a primary stakeholder contact.
•Prepare and review test scripts and unit testing for changes, including Apex class/test development with 90% coverage.
•Provide training, support, and leadership to the larger project team and help ensure projects are executed well.

Key Requirements

•8+ years’ experience in a Salesforce consulting role with at least 5 projects completed in a development role.
•Salesforce Platform Developer I certification and Sales or Service Cloud certification.
•3+ years developing custom business logic in Apex, including test classes and Lightning Web/Aura components and Visualforce pages and triggers.
•Experience with omniscript UI modification and building Omnistudio custom templates.
•6+ months experience with APIs/SFDC integrations, REST/SOAP web services, CI/CD and DevOps processes, and building Flows; plus knowledge of role hierarchy/user management/profile permissions.

Experience:8+ yearsSalesforce consulting

Skills:Problem-solvingAnalyticalSelf-drivenLeadership

Certifications:Salesforce Platform Developer ISales Cloud CertificationService Cloud Certification

Tech Stack:Salesforce.comSales CloudService CloudExperience CloudCommunity CloudLightning Web ComponentsLWCAura ComponentsVisualforceApexOmniScriptOmniStudioVlocityMuleSoftTableauAPIsSFDC IntegrationWeb ServicesREST APISOAP

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT