Senior Account Manager - BFSI

Ghobash Group
Dubai
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 10+ yearsEducation: bachelorsSkills: ["Communication","Presentation","Negotiation","Relationship management","Strategic thinking"]

Senior Account Manager for BFSI leads strategic client relationships in banks, insurers and fintechs, driving growth through upsell/cross-sell while ensuring satisfaction and retention. Manages full sales lifecycle, collaborates with pre-sales, delivery, and finance, and maintains CRM data to inform senior leadership on pipeline, risks and opportunities in the UAE BFSI market.

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FursaFursa
Ghobash Group
Ghobash Group
7 months ago

Senior Account Manager - BFSI

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Senior Account Manager for BFSI leads strategic client relationships in banks, insurers and fintechs, driving growth through upsell/cross-sell while ensuring satisfaction and retention. Manages full sales lifecycle, collaborates with pre-sales, delivery, and finance, and maintains CRM data to inform senior leadership on pipeline, risks and opportunities in the UAE BFSI market.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage designated BFSI accounts: build, maintain and deepen relationships with C-level and senior stakeholders in banks, insurance companies, fintechs and other financial institutions.
  • •Develop and execute account plans aligned with annual targets, client goals and CNS’s solution portfolio.
  • •Identify and drive upsell/cross-sell opportunities within existing accounts and pursue new BFSI accounts.
  • •Manage full sales lifecycle from opportunity identification, solution design, proposal, negotiation to contract closure.
  • •Collaborate with pre-sales, delivery, service operations, finance and contract teams to ensure smooth implementation, billing and support for clients.

Key Requirements

  • •Bachelor’s degree in Business Administration, Finance, Marketing, or a related field eg computer science; MBA studies preferred.
  • •Minimum of 10 years of experience in account management in the UAE with BFSI exposure and/or technology solutions sold into BFSI.
  • •Excellent communication, presentation and negotiation skills; ability to engage senior stakeholders and build trusted advisor relationships.
  • •Experience with CRM systems, pipeline management, forecasting and reporting.
  • •Ability to collaborate with cross-functional teams (pre-sales, delivery, finance) and manage multiple stakeholders.
Experience:10+ yearsBFSIBankingInsuranceFintechTechnology solutions
Education:Bachelor's in Business Administration, Finance, Marketing
Skills:CommunicationPresentationNegotiationRelationship managementStrategic thinking
Languages:English
Tech Stack:SalesforceHubSpot

Company Brief

Ghobash Group
Ghobash Group is a diversified family-owned conglomerate based in the UAE, operating across automotive, luxury retail, distribution, real estate, and investments, providing products and services across the Middle East and beyond.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
WebsiteLinkedIn