Product Lead - Front Office - (CX, Sales, Service Marketing, Commerce)

Celonis
Munich
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 8+ yearsSkills: ["Leadership","Communication","Stakeholder management","Team management","Product mindset"]

Lead and grow a product team in the Front Office domain within Business Apps, shaping strategy and roadmap for CRM, Sales, Service and Marketing use cases. Collaborate with customers, account teams, Product, Engineering and UX to productize scalable Front Office solutions on the Celonis Process Intelligence Platform, driving adoption across customers.

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FursaFursa
Celonis
Celonis
1 year ago

Product Lead - Front Office - (CX, Sales, Service Marketing, Commerce)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Lead and grow a product team in the Front Office domain within Business Apps, shaping strategy and roadmap for CRM, Sales, Service and Marketing use cases. Collaborate with customers, account teams, Product, Engineering and UX to productize scalable Front Office solutions on the Celonis Process Intelligence Platform, driving adoption across customers.
Location: Munich
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Lead a team of product managers, defining the product strategy and roadmap for the Front Office domain, within the broader context of our Business Apps strategy.
  • •Work closely with customers to understand their pain points with a focus on Procurement (both direct and indirect) and adjacent areas.
  • •Be involved in all steps within the product development lifecycle from ideation to product development to scaling solutions across all Celonis customers.
  • •Use the Celonis Process Intelligence Platform to develop new, innovative solutions in the area of the Front Office.
  • •Collaborate with platform product managers and engineers to guide and influence feature development of the platform.

Pay and Benefits

Perks:EquityParental LeaveGym MembershipLearning BudgetRemote Work

Key Requirements

  • •8+ years of experience in operational Front Office functions (Sales, Service Marketing, Commerce), Solution Engineering, Enterprise CX Software, CX Analyst or comparable roles.
  • •Deep understanding of Front Office Solutions such as CRM, Sales and Service Automation Software, Marketing and Commerce Platforms, Communication Software Systems or Customer Experience Platforms.
  • •Comprehensive knowledge of CX market and industry trends.
  • •Strong expertise in product development and go-to-market strategies with a track record in developing and launching successful products.
  • •Demonstrated experience in product marketing, messaging, and positioning.
Experience:8+ yearsFront officeCrmCxSalesMarketing
Skills:LeadershipCommunicationStakeholder managementTeam managementProduct mindset
Languages:English
Tech Stack:CRMSales automationMarketing platformsCommerce platformsProcess Intelligence Platform

Company Brief

Celonis
Provides cloud-based process mining and execution management software that helps organizations visualize, analyze, and optimize business processes to improve efficiency, reduce costs, and accelerate operational transformation across enterprise systems.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 2011
WebsiteLinkedIn