Teller I

Southside Bancshares
United States
Workplace: OnsiteFull timeUSD 16+ hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Accuracy","Communication","Compliance mindset","Professionalism"]

Deliver consistent, value-added customer service while processing everyday teller transactions with accuracy and efficiency. Handle deposits, withdrawals, check cashing, and change order requests, perform required compliance steps, and protect sensitive bank information. Build customer confidence through courteous service, explain key products and services, identify cross-sell opportunities, and refer questionable items to appropriate management. Maintain cash drawer balancing and support branch operations.

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Southside Bancshares
Southside Bancshares
2 days ago

Teller I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Deliver consistent, value-added customer service while processing everyday teller transactions with accuracy and efficiency. Handle deposits, withdrawals, check cashing, and change order requests, perform required compliance steps, and protect sensitive bank information. Build customer confidence through courteous service, explain key products and services, identify cross-sell opportunities, and refer questionable items to appropriate management. Maintain cash drawer balancing and support branch operations.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide customer service standards and courteous, professional interactions, meeting operational and sales goals.
  • •Process deposits, withdrawals, check cashing, change orders, and other teller transactions accurately within authorized limits.
  • •Verify identification and follow procedures to prevent fraudulent activity, including compliance for CTRs, SARs, monetary logs, and Reg CC holds.
  • •Maintain cash drawer limits, perform daily balancing, and report cash outages to management.
  • •Maintain security and confidentiality of sensitive bank information and communicate account information to customers.

Pay and Benefits

Salary: USD 16 hourly
Perks:Health InsuranceDentalVision401kLife InsurancePaid LeaveLearning BudgetEmployee Assistance

Key Requirements

  • •High school graduate or equivalent.
  • •Minimum 6 months cash handling or customer service experience (preferred).
  • •Proficient in typing, 10-key calculator, and data entry.
  • •Excellent oral and written communication skills.
  • •Complete and comprehend Southside Bank instructor-led classes (New Employee Orientation; Teller Training, Teller Advanced, and Professional Teller).
Education:High School
Skills:Customer serviceAccuracyCommunicationCompliance mindsetProfessionalism

Company Brief

Southside Bancshares
Bank holding company operating Southside Bank, offering commercial and retail banking services, treasury management, lending, wealth management, and related financial products across Texas and surrounding markets.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tyler, United States
Founded: 1960
Website