Personal Banker Associate II - Brighton

Fifth Third Bancorp
Michigan
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative selling","Customer relationship building","Risk awareness","Professional communication","Confidentiality"]

Serve as a Retail Personal Banker II by building customer relationships and driving consultative sales of deposits, loans, and fee-based services. Complete a 4–8 week onboarding and education program with rotations in Operations and Sales & Service, followed by certification. Use the Financial Needs Assessment and approved marketing tools to identify opportunities, set appointments, cross-sell, and coordinate referrals with business partners to achieve customer experience and production goals.

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Fifth Third Bancorp
Fifth Third Bancorp
1 month ago

Personal Banker Associate II - Brighton

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Serve as a Retail Personal Banker II by building customer relationships and driving consultative sales of deposits, loans, and fee-based services. Complete a 4–8 week onboarding and education program with rotations in Operations and Sales & Service, followed by certification. Use the Financial Needs Assessment and approved marketing tools to identify opportunities, set appointments, cross-sell, and coordinate referrals with business partners to achieve customer experience and production goals.
Location: Michigan
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Recommend appropriate solutions by applying in-depth knowledge of retail consumer and small business products and services.
  • •Use CAMP and approved marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • •Cross-sell to the existing customer base and conduct outside sales activities as directed, including community financial literacy events and onsite presentations.
  • •Manage referrals and relationships with assigned business partners (Mortgage, Small Business, Commercial and Investment) to provide holistic financial solutions.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferrable skills or a combination of education and experience.
  • •Experience in the financial industry preferred.
  • •Ability to develop comfort with sales activities to acquire new consumer and small business customers and cross-sell to existing customers.
  • •Demonstrated understanding of advanced math functions for analysis of credit and financial information.
  • •S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Financial services
Skills:Consultative sellingCustomer relationship buildingRisk awarenessProfessional communicationConfidentiality
Certifications:S.A.F.E. Act registration

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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