Product Designer

Front
San Francisco
Workplace: HybridFull timeUSD 161,500 - 190,000 annuallyFunction: Design (Product/UX/UI/Visual)Experience: 5+ yearsSkills: ["Collaboration","Communication","User research","Prototyping"]

We are seeking a Product Designer to lead design for Front’s core inbox and app experience, guiding user research, collaborating with Product, Engineering, Data, and Support teams, and shaping a scalable design system. You’ll design across web, desktop, and mobile, prototype solutions, and advocate for users in tradeoff discussions while contributing to a mature design system and team culture.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Front
Front
4 months ago

Product Designer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

We are seeking a Product Designer to lead design for Front’s core inbox and app experience, guiding user research, collaborating with Product, Engineering, Data, and Support teams, and shaping a scalable design system. You’ll design across web, desktop, and mobile, prototype solutions, and advocate for users in tradeoff discussions while contributing to a mature design system and team culture.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)

Key Responsibilities

  • •Lead design for Front's core inbox and app experience and set the bar for quality and craft as other product teams build into it.
  • •Lead user research, reaching out to customers directly, running interviews and usability sessions, and translating what you learn into design direction.
  • •Partner with Product, Engineering, Data, and Customer Support to define requirements and ship solutions that hold up under real-world use.
  • •Design across web, desktop, and mobile, meeting users where they work.
  • •Communicate your vision through mock-ups, documentation, and prototypes, with prototyping as a primary tool for thinking and alignment.

Pay and Benefits

Salary: USD 161,500 - 190,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceEquityParental LeaveLifestyle StipendWellness Stipend

Key Requirements

  • •5+ years designing and shipping complex products across web and mobile platforms; enterprise or operations-critical software experience is a strong plus.
  • •A portfolio demonstrating a strong end-to-end design process and refined UI/UX skills; prototypes are required.
  • •Demonstrated experience designing AI-powered experiences and ability to integrate AI into products, with portfolio evidence.
  • •Fluency with AI tools in design practice, including using AI for prototyping and production-level changes.
  • •Experience conducting independent user research, including recruiting and interviewing, and translating findings into design direction.
Experience:5+ yearsSaaSEnterprise software
Skills:CollaborationCommunicationUser researchPrototyping
Tech Stack:AIPrototypingDesign systems

Company Brief

Front
Front provides an AI-powered customer service and shared inbox platform that helps teams collaborate on customer communications, automate workflows, and improve support efficiency across email and messaging channels.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2013
Glassdoor
Glassdoor: 4.6
WebsiteLinkedInGlassdoor