Case Manager Level 1 (Charlestown, NSW, AU, 2290)

Manage a portfolio of personal injury claims for CTP, delivering high-quality claims management services. Ensure service standards are met, resolve issues and complaints promptly, and maintain regular communication with customers and stakeholders throughout the claims process. Proactively manage claims, identify return-to-work barriers, update records through accurate data entry, and support departmental projects and business targets while meeting compliance requirements.