Commercial Lines, Account Manager (NC, ATL or remote)

Aon
Atlanta, Charlotte
Workplace: HybridFull timeUSD 60,000 - 95,000 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Client relationship management","Communication","Problem-solving","Prioritization","Customer service"]

Manage the existing commercial lines book of business with a strong focus on client retention and day-to-day service. Serve as the liaison between insurance carriers and middle-market accounts, handling renewal control, contract/coverage/exposure analysis, endorsements, and claim reporting follow-up. Prepare quotes and proposals, produce key policy documents, and support cross-sell/account-round. Partner with producers and account executives to improve customer satisfaction and grow revenue.

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FursaFursa
Aon
Aon
22 hours ago

Commercial Lines, Account Manager (NC, ATL or remote)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Manage the existing commercial lines book of business with a strong focus on client retention and day-to-day service. Serve as the liaison between insurance carriers and middle-market accounts, handling renewal control, contract/coverage/exposure analysis, endorsements, and claim reporting follow-up. Prepare quotes and proposals, produce key policy documents, and support cross-sell/account-round. Partner with producers and account executives to improve customer satisfaction and grow revenue.
Location: Atlanta, Charlotte
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Provide full retention responsibility and quality service for the existing book of business.
  • •Serve as the day-to-day liaison between insurance companies and designated middle-market accounts.
  • •Handle daily client servicing including contract analysis, coverage/exposure analysis, endorsements, renewals, and billing questions.
  • •Prepare and produce quotes/proposals, and support binding coverage and claim reporting follow-up.
  • •Assist producers and support retention and account-round/cross-sell within the existing book of business.

Pay and Benefits

Salary: USD 60,000 - 95,000 annually
Perks:Paid Leave401kHealth Insurance

Key Requirements

  • •Property and casualty (P&C) insurance license upon hire is required.
  • •At least 2 years of experience in commercial lines insurance, including underwriting, coverage, and rate analysis.
  • •In-depth knowledge of insurance coverages and ability to clearly communicate to clients and underwriters.
  • •Strong written and verbal communication skills, with ability to prioritize and self-manage workload.
  • •Proficiency in Microsoft Word and Excel; EPIC experience is preferred.
Experience:2+ yearsCommercial lines insuranceProperty and casualty insuranceMiddle-marketInsuranceP&CAgency management
Skills:Client relationship managementCommunicationProblem-solvingPrioritizationCustomer service
Licenses:Property and casualty (P&C) insurance license
Languages:English
Tech Stack:Microsoft WordMicrosoft ExcelEPICAgency management system

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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