Commercial & Mid-Market Sales Engineer

DataDog
Tokyo
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Presenting","Creative problem-solving","Customer-focused","Collaboration"]

Partner with the sales team to communicate Datadog’s value proposition and deliver product and technical presentations through the pre-sales cycle. Build competitive technical knowledge and provide demonstrations, POCs, and onboarding support to help customers overcome roadblocks. Collaborate directly with the product team on feature requests, while resolving customer concerns, escalating bugs, and serving as a brand ambassador.

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DataDog
DataDog
2 days ago

Commercial & Mid-Market Sales Engineer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 8 months ago

Job Summary

Partner with the sales team to communicate Datadog’s value proposition and deliver product and technical presentations through the pre-sales cycle. Build competitive technical knowledge and provide demonstrations, POCs, and onboarding support to help customers overcome roadblocks. Collaborate directly with the product team on feature requests, while resolving customer concerns, escalating bugs, and serving as a brand ambassador.
Location: Tokyo
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Partner with the sales team to articulate Datadog’s value proposition, vision, and strategy to customers.
  • •Continually learn new technology to build competitive knowledge and credibility.
  • •Deliver product and technical presentations and demonstrations to potential clients.
  • •Collaborate with the product team on feature requests based on customer feedback.
  • •Help clients onboard the product and assist when they encounter roadblocks, escalating bugs as needed.
Travel: Medium travel

Pay and Benefits

Perks:RsusEspp

Key Requirements

  • •Knowledgeable and experienced with DevOps monitoring or architecture tools.
  • •Comfortable delivering technical presentations and demos to external customers or internal teams.
  • •Experience in systems administration with Windows or Linux.
  • •Ability to think creatively and tackle a wide variety of technical challenges during the pre-sales lifecycle.
  • •Ability to sit up to 4 hours and travel to client sites as needed.
Skills:CommunicationPresentingCreative problem-solvingCustomer-focusedCollaboration
Languages:English
Tech Stack:DevOpsMonitoringArchitectureWindowsLinuxPOCs

Company Brief

DataDog
Provides a cloud-native monitoring and observability platform that unifies metrics, traces, logs, and security signals to help engineering, operations, and security teams monitor and troubleshoot modern applications and infrastructure.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2010
Glassdoor
Glassdoor: 4.1
WebsiteLinkedIn