Field Technician I - TN

Lumen
Nashville
Workplace: OnsiteFull timeUSD 41,310 - 54,570 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 1-2 yearsEducation: high_schoolSkills: ["Attention to detail","Organizational skills","Time management","Ability to prioritize"]

Maintain and troubleshoot Lumen network infrastructure as a Field Technician I, handling asset management, shipping/receiving, and replenishing on-site materials. Perform preventive maintenance and inspections on network and critical infrastructure (including HVAC and DC power plants), and assist with installs, provisions, testing, and restoration. Use industry tools to locate and protect underground outside plant facilities and update trouble tickets, records, and inventory systems while supporting on-call operations.

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FursaFursa
Lumen
Lumen
1 day ago

Field Technician I - TN

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Last checked: 8 hours agoStatus: Live

Job Summary

Maintain and troubleshoot Lumen network infrastructure as a Field Technician I, handling asset management, shipping/receiving, and replenishing on-site materials. Perform preventive maintenance and inspections on network and critical infrastructure (including HVAC and DC power plants), and assist with installs, provisions, testing, and restoration. Use industry tools to locate and protect underground outside plant facilities and update trouble tickets, records, and inventory systems while supporting on-call operations.
Location: Nashville
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Responsible for asset management, including processing deliveries, replenishing consumables, coordinating shipping and receiving, and maintaining tools/test sets/equipment.
  • •Assist in installs, provisions, tests, and maintenance of DS0 thru OC192 services; may install and test transmission/switching equipment.
  • •Troubleshoot network equipment, remove and replace defective modules, track spares, and support locating/monitoring routes and restoration during service interruptions.
  • •Perform level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment, including HVAC systems and high-voltage electrical systems and DC power plants.
  • •Maintain site records by updating installation/trouble ticket logs and providing status updates/reports; participate in learning Lumen systems and on-call response.

Pay and Benefits

Salary: USD 41,310 - 54,570 annually
Perks:Health InsuranceDentalVision401kGym MembershipLearning Budget

Key Requirements

  • •High School Diploma or GED, or up to 2 years of relevant job experience including 1+ years in network monitoring, installation, or maintenance/repair.
  • •Entry-level technician knowledge/experience in at least one discipline: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), or Outside Plant (fiber locating/OTDR/mass fusion splicing).
  • •Knowledge of locating fiber optic cable, right-of-way, and As-Builts.
  • •PC skills with Microsoft Windows and Office, and ability to quickly learn corporate databases.
  • •Must have a valid driver’s license and be able to work on-call 24x7 rotationally, including dispatch and overtime as required.
Experience:1-2 years
Education:High School
Skills:Attention to detailOrganizational skillsTime managementAbility to prioritize
Licenses:Driver’s license
Tech Stack:Fiber opticDS0OC192DS1DS3SONETSS7TCP/IPRoutersEthernetIP network layersEdge ComputeWavelengthOTDRMass Fusion SplicingUnderground outside plantAs-BuiltsMicrosoft WindowsMicrosoft OfficeTrouble tickets

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn